Crash Scheda video su Lenovo Y50-70 e Win 10

[gpant1]

Salve,

sono un possessore di un notebook Lenovo Y50-70.

Sono passato a Win10 e navigando in internet si riscontrano nelle immagini delle striature e successivo crash della scheda video con comparsa di un messaggio con su scritto:

"Il driver ha smesso di rispondere ed è stato ripristinato.

Il driver video Intel HD Graphics Drivers for Windows 8(R) ha smesso di rispondere ed è stato correttamente ripristinato"

Ho provato a scaricare dal link Intel il driver relativo al mio notebook (driver intel hd graphics 4600).

Quando provo ad installarlo mi blocca con errore: il driver non è stato convalidato per il computer in uso. Richiedere driver corretto.

Potete indicarmi se effettivamente è dovuto al driver tale messaggio, come poter installare il driver aggiornato e di conseguenza come risolvere il problema visto la mancata installazione?

Vi ringrazio anticipatamente.

Giuseppe

[idata]

Hi GiuseppeP,

The pc has Windows® 10 now, it is necessary to install the compatible drivers for the new operating system version. I suggest you to visit Lenovo support website and download the compatible BIOS, chipset (INF) and graphics video drivers.http://support.lenovo.com/cr/en/products/Laptops-and-netbooks/Lenovo-Y-Series-laptops/Y50-70-Notebook-Lenovo?tabName=Downloads&linkTrack=Mast:SubNav:Support:Drivers%20and%20Software|Drivers%20and%20Software&beta=false http://support.lenovo.com/cr/en/products/Laptops-and-netbooks/Lenovo-Y-Series-laptops/Y50-70-Notebook-Lenovo?tabName=Downloads&linkTrack=Mast:SubNav:Support:Drivers%20and%20Software|Drivers%20and%20Software&beta=false Regards,Mike C

[idata]

Hi GiuseppeP,

I am following your case. Let me know if problem is solved. If problem continues please download and run Intel® System Support Utility. Send me the results. How to attach a file:-Click on reply-Click Use advanced editor (upper right side)-Click Attach (lower right hand) Intel® System Support Utility v2.0https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility?product=91600 https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility?product=91600 Regards,Mike C

[gpant1]

Ciao Mike C,

il problema non è ancora risolto.

Non trovo editor avanzato......allego sotto il risultato.

Spero che possa andare lo stesso bene.

Aiutami per favore.

Giuseppe

<?xml version="1.0"?>

<<span style="color: # 990000;">SSU><<span style="color: # 990000;">Setting id="Version">

1.2.0.58</<span style="color: # 990000;">Setting>

<<span style="color: # 990000;">Setting id="Scan Date">05/22/2016

</<span style="color: # 990000;">Setting><<span style="color: # 990000;">Setting id="Scan Time">

00:00:56.8367787</<span style="color: # 990000;">Setting>

<<span style="color: # 990000;">Details id="Computer" value="" displayName=""><<span style="color: # 990000;">Setting id="BaseBoard Manufacturer" value="LENOVO" displayName=""/>

<<span style="color: # 990000;">Setting id="BIOS Mode" value="UEFI" displayName=""/><<span style="color: # 990000;">Setting id="BIOS Version/Date" value="LENOVO 9ECN43WW(V3.03) , 12/08/2015 12:00" displayName=""/>

<<span style="color: # 990000;">Setting id="CD or DVD" value="Not Available" displayName=""/><<span style="color: # 990000;">Setting id="Embedded Controller Version" value="3.43" displayName=""/>

<<span style="color: # 990000;">Setting id="Platform Role" value="Mobile" displayName=""/><<span style="color: # 990000;">Setting id="Processor " value="Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz , GenuineIntel" displayName=""/>

<<span style="color: # 990000;">Setting id="Secure Boot State" value="On" displayName=""/><<span style="color: # 990000;">Setting id="SMBIOS Version" value="2.7" displayName=""/>

<<span style="color: # 990000;">Setting id="Sound Card" value="Realtek High Definition Audio" displayName=""/><<span style="color: # 990000;">Setting id="Sound Card" value="NVIDIA Virtual Audio Device (Wave Extensible) (WDM)" displayName=""/>

<<span style="color: # 990000;">Setti...

[Anonymous]

Hi GiuseppeP,

The Lenovo Y50-70 has 2 has 2 graphics cards; it works with hybrid graphics. I suggest you to do the following.

Go to device manager, at display adapters uninstall and delete Intel graphics driver and Nvidia graphics driver then, restart the system and run Windows 10 update. The OS will install the latest compatible drivers.

Regards,

Mike C

[gpant1]

Ciao Mike C,

il problema non è ancora risolto.

Ho disinstallato il driver INTEL e il driver NVIDIA, riavviato il sistema ed eseguito come da indicazioni aggiornamento da Windows 10 Update.

Il sistema operativo installa un driver vecchio, con data rilascio 24/08/2015 versione driver 10.18.15.4279.

Purtroppo il crash della scheda video persiste e compare sempre il messaggio con su scritto:

"Il driver ha smesso di rispondere ed è stato ripristinato.

Il driver video Intel HD Graphics Drivers for Windows 8(R) ha smesso di rispondere ed è stato correttamente ripristinato"

Spero che mi possiate aiutare.

Tante grazie,

Giuseppe

[Anonymous]

Hi GiuseppeP,

Thank you for your answer, Windows 10 update is not installing properly the correct driver.

Let me know if you ran Lenovo updates for Windows 10.

http://support.lenovo.com/cr/en/products/laptops-and-netbooks/lenovo-y-series-laptops/y50-70-notebook-lenovo?tabName=Downloads&linkTrack=Mast:SubNav:Support:Drivers%20and%20Software|Drivers%20and%20Software&beta=false

If problem continues, you can try to install manually our generic driver; it might work on your system.

Intel® Graphics 4424

https://downloadcenter.intel.com/download/25951/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81496

Steps to follow:

1-Download the zip file of the driver from downloadcenter, unzip and keep file in the desktop.

2-Turn Internet connection off

3-Go to device manager>Display Adapter, right click Intel HD graphics and select uninstall driver (check delete box)

4-Restart the computer

5-Go to device manager>Display Adapter, right click over Microsoft generic driver select Update driver, browse search for graphics folder at desktop (step 1)

6-Restart system and review graphics driver version installed from device manager or Graphics control Panel.

Regards,

Mike C

[Anonymous]

Hi GiuseppeP,

I am following your case. Let me know if I can help you with anything else.

Mike C