Crash on ig9icd64, Cannot reply you directly @Hugo

[FranklinYung]

Hi, Hugo. It's me, F. Y

Sorry being too busy to reply you. Issue still exists, and the GPU is Intel(R) HD 530.

Please help me with it, and the dump info attathed below.

(PS: Somehow, I cannot reply you directly on the earlier post)

Best Regards.

F. Y

[Hugo_Intel]

Hello FranklinYung

This product model is discontinued as such Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products website helpful to address your request. Thank you for understanding   

You can get the specifications and verify this product's discontinuance status at the Intel® Product Specifications website > Product Status > "Discontinued".  

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding. 

Best regards,  

Hugo O. 

Intel Customer Support Technician.