Custom scaling for second screen/dispaly removed from latest intel uhd graphics driver(31.0.101.2)

[m-frank]

Hello,
I'm using Lenovo V15-ILL and today I updated my Intel® UHD Graphics driver, details of the latest driver is version 31.0.101.2137

Why are scaling options removed from latest Intel graphics control?
It was the only way for me to correctly scale my TV display whenever I had to plug or unplug the HDMI cable in order to use two displays. The only scale option is to maintain aspect ratio which is imperfect in the secondary display. 
This is disappointing. I cant roll back to the previous version as the roll back option is greyed out in the device manager.
OR are there other applications for scaling the displays?

Sincere Franklin.
21/11/2025.

[DeancR_Intel]

Hi m-frank,

Thank you for reaching out about the missing custom scaling options in the latest Intel UHD Graphics driver version 31.0.101.2137 on your Lenovo V15-ILL.

I understand how important the custom scaling feature was for your dual display setup with your TV, and I can see why the loss of this functionality is concerning for your workflow.

To better assist you with this scaling issue, I need some additional information:

1. Where did you download and install this driver update from? (Windows Update, Intel website, Lenovo website, etc.)
2. Since you're using a Lenovo system, I'd recommend checking Lenovo's support website for their validated drivers, as OEM drivers are specifically tested and optimized for your exact hardware configuration.
3. Have you tried using DDU (Display Driver Uninstaller) to completely remove the current driver and then install a previous version?
4. What HDMI version does your TV support, and what cable are you using?
5. What's the specific model of your TV/secondary display?

This information will help me provide the best solution for restoring your scaling functionality.

Best regards,

Dean R.

Intel Customer Support Technician

[DeancR_Intel]

Hi m-frank,

I wanted to follow up on the previous message regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know. 

Best regards,

Dean R.

Intel Customer Support Technician

[DeancR_Intel]

Hi m-frank,

As you have been unresponsive, I will proceed to close this thread. If you wish to continue the discussion or need further assistance, please feel free to create a new thread. This will help us provide focused support and ensure your concerns are addressed effectively. 

Best regards,

Dean R.

Intel Customer Support Technician