DSA checking drivers every hour

[Fenshome]

Driver & Support Assistant

It's not obvious which is the right Forum area. If wrong please move to the right area.

DSA was set run every week but runs every hour. Reset it to never and still runs every hour. Did a clean uninstal and reinstalled again, and still runs every hour and takes 100% CPU resources.

Any thoughts would be appreciated.

It use to work OK until Windows Update some weeks ago. Well I think that's what has happened.

Kim

[Ernesto_C_Intel1]

Hi Fenshome,

I'll be your point of contact on your post moving forward. I appreciate your patience and understanding as we work to provide you a resolution to the issue you've encountered with the Intel® Driver & Support Assistant. 

I would like to suggest performing a clean installation of the Intel Driver & Support Assistant

1. Uninstall the Intel Driver & Support Assistant (Intel DSA)

2. Download and install the latest version of Intel DSA from this link: https://dsadata.intel.com/installer

Best Regards,

Ernesto C.

Intel® Customer Support Engineer

[Ernesto_C_Intel1]

Hi Fenshome,

How are you? I'd like to follow-up on my previous message. 

Please let me know if the issue persists? 

Best Regards,

Ernesto C.

Intel® Customer Support Engineer

[Ernesto_C_Intel1]

Hi Fenshome,

This would be my final follow-up on this case. I'll close this case now.

Feel free to contact us if you have any concerns.

Best Regards,

Ernesto C.

Intel® Customer Support Engineer

[Fenshome]

Hi

I have moved to Win 11 and since then the DSA Drive has operated correctly. So assuming there was an issue with Win 10.

Thanks for you assistance in the past.

Kim