Delay when typing and in when displaying images, HD Graphics 3000

pEspe · ‎02-14-2016

Hi,

I have a Dell L702x laptop, running under Windows seven.

I bought this laptop (a a new one) in 2012.

The configuration of the laptop is as follows :

Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz, 2395 MHz

BIOS/Date Dell Inc. A19, 07/09/2012

NVIDIA GeForce GT 550M

Intel(R) HD Graphics 3000

RAM : 8 Go

TOSHIBA MK2561GSYN SCSI Disk Device : 232,89 Go (90 Go free)

I use this laptop for surfing the web, writing and receiving emails.

Since I bought the laptop, I have been facing the following problem :

- there is a random latency from 0 to 1 second, when displaying an image, or when taking into account the typing of a character.

I tried many things to solve the matter but with no success, such as :

- upgrading the various drivers

- re-installing Windows seven

Finally, I wonder that I have to come to the conclusion that the problem is inherent to the HD Graphics 3000 card.

The information about the HD Graphics 3000 card is as follows :

total available graphics memory : 1696 Mo

dedicated video memory : 64 Mo

dedicated video memory : 0

shared system memory : 1632 Mo

In the resource monitor the data are the following ;

- processor utilization : low (less that 10%), max frequency : 30 to 40%

- Hard disk : very often at 100% of activity usage

- memory used : around 30%

My questions are as follows :

- do you think that the trouble come from HD Graphics 3000 card ?

- in case it comes from the Intel card, is there a way to improve the matter ?

- could the trouble come from the HDD ? Would replacing it by a SSD be useful ?

I thank you very much in advance for any reply.

Patrick

EstebanA_C_Intel · ‎02-15-2016

Hello, patrmich:

I would like to know if you have tested the behavior of your system with the following drivers.

2. Default driver from Windows 7* (uninstall the current drivers for display adapter,Intel® HD Graphics, and let the system reboot.)

3. Intel® generic drivers: https://downloadcenter.intel.com/product/81500/Intel-HD-Graphics-3000-for-2nd-Generation-Intel-Core-Processors Drivers & Software (also make sure you select the correct OS and version 32/64-bit)

If found this that could also be the issue you are encountering with, this is related to FilterKeys.

I look forward to your outcome with this.

Regards,

Esteban C