- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Dell Precsision 3431 - internal video intel UHD 630 cant 4k ? only 1080
i5-9500 - 16gb ram - Samsung TV
Win11, win updated, updated BIOS, updated drivers -
-- works 4k mode on older dell desktop -
Dell cable Display Port to - HDMI
intel Graphics command center - report uploaded here -
I seem to only be able to do 19200x1080
ive tried to select different refresh rates - same results -
intel GCC reports that
HDCP Compatible
4k Display -
Link Copied
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The graphics controller supports 4k@60hz for DisplayPort and 4k@30hz for HDMI... Dell also confirms this
https://dl.dell.com/topicspdf/precision-3431-workstation_owners-manual3_en-us.pdf
This is most likely an issue with bandwidth limitation of the DP->hdmi cable. However, you should start by installing the driver from dell's website 30.0.100.9864. (customizations may be affecting this behavior). If not, you need to try other cables or direct connections like hdmi-hdmi

- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page