Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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Desktop window manager using massive amounts of ram

helperman
Beginner
691 Views

Hello, recently the dwm.exe has been using massive amounts of ram and is interfering with my work.

My specs :
Processor Intel(R) Core(TM) i3-10110U CPU @ 2.10GHz 2.59 GHz
Installed RAM 8.00 GB (7.77 GB usable)
System type 64-bit operating system, x64-based processor

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Jose_Intel
Employee
596 Views

Hello @helperman

 

Thank you for posting on the Intel️® communities.

 

We understand you are experiencing memory leakage.

 

Please answer the following:

·      Was it working before?

·      Have you made any recent software change?

 

Please make sure you download the latest graphics driver: 31.0.101.2125

 

1.    Click the .exe to initiate the driver installation.

2.    Agree to the Intel Software License Agreement.

3.    Click the checkbox to Execute a clean installation.

4.    Click Start to begin the install.

5.    Reboot the system if prompted.

 

Also, in order to have more information about your system, please download, install and run Intel® System Support Utility for Windows. Make sure you check “Everything” before you scan, then save the report and attach it to your response.

 

Best regards,

Jose B.

Intel Customer Support Technician


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Jose_Intel
Employee
569 Views

Hello helperman

 

We hope you are doing fine. 

 

Were you able to clean install the latest graphics driver? 

Let us know if you still need assistance by attaching the required report. 

 

Best regards,  

Jose B.   

Intel Customer Support Technician 


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Jose_Intel
Employee
525 Views

Hello helperman

 

We hope you are having a nice day. 

 

We have not heard back from you. So, we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored. 

 

Best regards. 

Jose B.  

Intel Customer Support Technician. 


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