Direct X

[rronka]

Hello,i have a intel hd 4000 graphics card on my laptop,and i checked the dxdiag and it says that the direct x version is direct x 12,i was wondering if i can fix it or install direct x 11

[n_scott_pearson]

DX11 is a predecessor to DX12 and should be supported automatically. Is it not being supported?
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[rronka]

Well when i checked dxdiag it saying direct x 12 as in the photo,but also when i play a game any kind,it has rendering problems,it puts random white parts and unloaded textures,i formatted my pc and it still put direct x 12 in dxdiag but,at the supported menu it says direct x 11,but i looked for a possible solution for the rendering problem but i cannot fix it.

[n_scott_pearson]

We need more information.

Please download and run the Intel System Support Utility for Windows. When you start the utility, select Everything and then click on Scan. Once it completes the scan process, click on Next and then Save. Pick a name for the text file to create and click on Save to create it. You can then close the app. Finally, open a response post here and then, using the Drag and drop here or browse files to attach dialog (below the edit box for the body of your response post), upload and attach this text file to the response post.

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