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Display Drivers has stopped responding and recovered. Display Driver Itel HD Graphic Driver for Window 8 (R) stopped responding and has successfully recovered Toshiiba P75-A7200 Sattellite

CHarr9
Beginner
3,350 Views

I have a Toshiba P75-A7200 Satellite laptop with Intel HD Graphic 4600 installed working with a updated Window 10 (version 1511). Every since I updated my laptop with this new Graphic 4600 I'm know receiving the following error on High Resolution game (Asphalt 8, CSR racing , Microsoft Solitaire Collection, Chess) "Display Drivers has stopped responding and recovered, " Display Driver Intel HD Graphics Driver for Window 8 (R) stopped responding and has successfully recovered. my question is Intel HD Graphics 4600 compatible with window 10 (version 1511)? I have the update driver for this program I uninstall and reinstalled driver and the same problem keep coming back and it seem that it working it way to High Resolution games. I have version 10.18.15.4256 installed. any suggestion on trying to resolve this issue anybody?

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6 Replies
CEliy
Beginner
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I am getting the same on Dell XPS 2.3GHz i7 (4th gen). Something's definitely broken. For the record this is with the USB display compatibility.

This post suggests using the "Beta". Shouldn't Release be stable and Beta be for the strong of heart? lol...

Trying that now.

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IUman
Honored Contributor II
2,068 Views

Yes, the Intel® HD Graphics 4600 is compatible with Windows 10; you can find a generic driver here:

https://downloadcenter.intel.com/download/25489/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen- Download Intel® Graphics Driver for Windows® 10 [15.40][4th Gen]

Please be aware that Intel provides generic versions of drivers for general purposes. Your computer manufacturer may have altered the features, incorporated customizations, or made other changes to your driver. Intel recommends you contact your computer manufacturer for the latest system specific updates and technical support information.

Also, you can follow some troubleshooting steps at the following link for the issue you have:

http://www.intel.com/content/www/us/en/support/graphics-drivers/000005482.html Errors Reported By Microsoft* for Graphics Drivers

Regards!

Ivan

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CHarr9
Beginner
2,068 Views

Hello Fellow Computer Member, I'm here to tell you that the problem that I started has been solve. The Intel folks told me to download the Beta version of the graphic Driver and to see will that fix my problem which it did I waited 4 days to see will the problem and so far it has not. As requested by the Intel folks to download Beta version 20.19.15.4326 for the Window 10 system that I'm currently operating and everything is working normally to include Microsoft Solitaire Collection (Pyramid) is also working normally. There are 2 version you can use Please ensure you use the one for you machine. Thank Intel you got this one right.

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IUman
Honored Contributor II
2,068 Views

Hello mailto:thn921ii@aol.com thn921ii@aol.com,

I'm glad to hear that the Beta driver solved your problem and I really appreciate you have had the time to share that information with us.

Regards!

Ivan

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CEliy
Beginner
2,068 Views

Same result here. The beta version fixes the problem, six days and the error hasn't returned. Might want to move that thing to release.

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IUman
Honored Contributor II
2,068 Views

Thank you all for replying with the result and I'm glad to hear that this issue has been resolved for you.

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