Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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Display driver Intel graphics accelerator drivers for windows 8(R) stopped responding

VMath
Beginner
1,471 Views

I saw the topic of the black screen, but I think it does not apply to my case. In about five days the error began to irritate me on the notebook, anything I put on a 1920x1080 intel graphics crashes and causes the computer to go to the lowest possible resolution, I can hear ( in case of games ) and even interact without being able to see, however, I've been looking through the threads and did what I asked,updated the drivers and everything, the only thing that did was a suggestion about going into advanced mode in the panel intel graphics, which was not possible because when I try to enter this mode the panel crashes. The problem is that it made things worse, lock it up in videos and others things. I'm using a better resolution, so I did system restore and the error persists . Any idea how to solve? Thank you. ( It's the same problem in another resolution just on a smaller scale )

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Allan_J_Intel1
Employee
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Thanks for joining the Graphics community.

I would like to know some information about your system configuration:

I need the exact processor model and the graphics controller:

http://www.intel.com/support/graphics/sb/CS-009482.htm Graphics Drivers — How to Identify Your Intel® Graphics Controller

Click the Windows icon, and then right-click Computer .

Select Properties .

Find System Type on the Properties window, and then note the processor model.

What is the model number of the laptop?

Which version of Windows do you have? Windows 8 32- or 64-bit?

Does it happen only when playing games?

Are you able to set the screen resolution within game properties?

What games titles and what stage of the game are you getting this problem?

Thanks

Allan.

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