Driver Installation Issue -- HD Graphics Driver for Vista, 15.17.18.2555

[idata]

I'm attempting to install the latest HD graphics driver for Vista (32 bit), 15.17.18.2555 (also known at 8.15.10.2555). I have a Mobile Intel 4 Series Express Family Chipset which, according to all the Intel support and auto-detect features, is compatible with this driver. Every time I attempt to install the driver -- through the .exe, through the .zip's Setup file, through either the "have disk" install or manual installation options, or through the auto-update feature from the control panel, it refuses to install. The error reports are incredibly vague -- literally just "an error occurred" when installing manually or through the auto-update feature or, with the .exe or .zip's Setup file, "an error occurred while registering one or more components."

Any ideas?

[idata]

Below is the Windows Event Viewer log for the error:

Log Name: Application

Source: Windows Error Reporting

Date: 10/28/2012 5:33:52 PM

Event ID: 1001

Task Category: None

Level: Information

Keywords: Classic

User: N/A

Computer: Computer

Description:

Fault bucket 2532606910, type 5

Event Name: PnPDriverInstallError

Response: None

Cab Id: 0

Problem signature:

P1: x86

P2: 000005B4

P3: igdlh.inf

P4: 7e99dd320742f4d7f306855d21bfd1c0c67ee43d

P5: iCNT0

P6:

P7:

P8:

P9:

P10:

Attached files:

C:\Windows\temp\DMIC2FB.tmp.log.xml

C:\Windows\inf\oem35.inf

These files may be available here:

C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Report04c8c4f6

Event Xml:

http://schemas.microsoft.com/win/2004/08/events/event http://schemas.microsoft.com/win/2004/08/events/event">

1001

4

0

0x80000000000000

171944

Application

Computer

2532606910

5

PnPDriverInstallError

None

0

x86

000005B4

igdlh.inf

7e99dd320742f4d7f306855d21bfd1c0c67ee43d

iCNT0

C:\Windows\temp\DMIC2FB.tmp.log.xml

C:\Windows\inf\oem35.inf

C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Report04c8c4f6

[NICHOLAS_F_Intel]

Hi Joseph Thomas,

Is this for a laptop or a desktop? Can you provide the make/model?

Thanks,

-Nic

[idata]

Nic-

It's a G60-230US Notebook PC. Eventually this got resolved simply by restarting in safe mode, at which point drivers installed just fine. Not sure why I didn't think of that several hours earlier.

Thank you,

Joe

[NICHOLAS_F_Intel]

Glad to hear your issue was resolved. Let me know if there are any more issues with this.

Thank you,

-Nic