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Driver Support Assistant Uninstall crashes as does the Install

Krammig
Beginner
356 Views

Problem signature:
Problem Event Name: APPCRASH
Application Name: DSAUninstaller.exe
Application Version: 20.10.42.5
Application Timestamp: 5f8715a0
Fault Module Name: StackHash_259c
Fault Module Version: 6.1.7601.24545
Fault Module Timestamp: 5e0eb67f
Exception Code: c0000374
Exception Offset: 00000000000bf262
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 259c
Additional Information 2: 259cf68fcd17b809dd64a7b97ab5b735
Additional Information 3: f442
Additional Information 4: f4421a3db44a180e4b1b488940dbcddd

Every time. 

I cannot uninstall using the Uninstaller nor can I install a fresh copy of DSA.

I believe it is also causing crashes in other apps such as Visual Studio when I try to run that or Install. 

DSA is the only app that crashes as part of the uninstall. I have tried several others and they all begin Ok. 

 

 

 

0 Kudos
1 Reply
AlHill
Super User
257 Views

I think the crashes are the result of a memory problem.

Doc (not an Intel employee or contractor)

 

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