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Screen goes black when updating the video driver (Intel HD Graphics 610)

Leonardo1
Beginner
213 Views

Hi!
Sorry if English doesn't make sense, I'm using a translator.

 

I have a problem, I bought an SSD and went to put Windows 10 through a pendriver, everything was fine, but when I update the video driver the screen goes black and does not come out of it. Only forcing the reboot to return to normal, but does not update the driver. In Device Manager it says the video driver is:

Microsoft basic video adapter

I've tried using the Intel and Samsung tools to update the driver, but the same thing happens, I also tried using a "recommended" driver version and the screen went black too

 

Samsung Essentials E21 Notebook

Intel HD Graphics 610

 

What should I do?

Thank you in advance

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1 Solution
Stefan3D
Honored Contributor II
201 Views

Try drivers from this list:
https://downloadcenter.intel.com/product/98910/Intel-HD-Graphics-610

Hit "show more" button to expose all drivers.

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Stefan3D
Honored Contributor II
202 Views

Try drivers from this list:
https://downloadcenter.intel.com/product/98910/Intel-HD-Graphics-610

Hit "show more" button to expose all drivers.

View solution in original post

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