Driver & Support Assistant fails to update graphics driver after 31.0.101.4369

[Duxy]

Driver & support assistant (23.2.17.8) did install 31.0.101.4369.

After doing so it now reports that a custom driver has been installed and it won't update or search for graphics updated driver anymore.

Serious issue.

[Hugo_Intel]

Hello Duxy

Thank you for posting on the Intel Communities. I am sorry you are experiencing an error message after updating your graphics driver to the latest version.

Please share a screenshot of the error message so we can get more information about it, also create a log file with the Intel® System Support Utility and attach it to your response to get more information on the hardware configuration. 

Best regards,

Hugo O.

Intel Customer Support Technician.

[Hugo_Intel]

Hello Duxy

I hope you are doing fine. 

Were you able to check the previous post? 

Let us know if you still need assistance. 

Best Regards,  

Hugo O.  

Intel Customer Support Technician. 

[Hugo_Intel]

Hello Duxy

I hope you are doing fine. 

I have not heard back from you. So I will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored. 

Best Regards, 

Hugo O. 

Intel Customer Support Technician.