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Driver & Support Assistant fails to update graphics driver after 31.0.101.4369

Duxy
Novice
368 Views

Driver & support assistant (23.2.17.8) did install 31.0.101.4369.

 

After doing so it now reports that a custom driver has been installed and it won't update or search for graphics updated driver anymore.

 

Serious issue.

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Hugo_Intel
Moderator
329 Views

Hello Duxy


Thank you for posting on the Intel Communities. I am sorry you are experiencing an error message after updating your graphics driver to the latest version.


Please share a screenshot of the error message so we can get more information about it, also create a log file with the Intel® System Support Utility and attach it to your response to get more information on the hardware configuration. 


Best regards,


Hugo O.

Intel Customer Support Technician.


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Hugo_Intel
Moderator
309 Views

Hello Duxy

  

I hope you are doing fine. 

  

Were you able to check the previous post? 

Let us know if you still need assistance. 

  

Best Regards,  


Hugo O.  

Intel Customer Support Technician. 


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Hugo_Intel
Moderator
283 Views

Hello Duxy

  

I hope you are doing fine. 

  

I have not heard back from you. So I will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored. 

  

Best Regards, 

 

Hugo O. 

Intel Customer Support Technician. 


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