It appears that a driver is being pushed in Windows updates that causes rainbow lines when waking up from sleep mode. I can go back to the PC manufacturer website, download and reinstall the supported Intel graphics driver but it appears that this should be pulled from Microsoft Windows updates.
I understand the computer is getting an update from Microsoft* Windows® Update tool and it seems to cause lines on the screen. Let me try to help on this matter.
I would like to have additional information about your system configuration. Please run the following utility and attach the results.
Intel® System Support Utility
In order to attach files, make sure you select the "Advanced Editor" option in the top right of your reply window. You will then be presented with an attach file dialogue at the bottom of the reply.
I would like to better understand this issue and the hardware information will help on this matter. Please run the utility to identify hardware configuration, thank you for your time.
Thank you for the report. I appreciate this.
Please try updating to the latest graphics drivers version 4982
Try this link: https://downloadcenter.intel.com/download/27650/Graphics-Intel-Graphics-Driver-for-Windows-15-65-?pr... https://downloadcenter.intel.com/download/27650/Graphics-Intel-Graphics-Driver-for-Windows-15-65-?pr... and let me know your findings.
Thank you for the update. This is unfortunate.
You could try installing the graphics drivers manually and follow the steps available on the link below:
The other option would be contacting Intel Customer support via chat and we can set up a Remote session and install the graphics drivers.
Thank you for the update.
This definitely indicates that your computer maker does not allow the installation of generic Intel® graphics drivers. You are required to install drivers from Hewlett Packard.
Below you will find the contact link for HP if you need to download custom drivers.
Intel and HP need to be partners when it comes to driver updates. An intel driver update pushed through windows updates is the only thing I was seeing that could cause the problem coming out of sleep mode. I was able to successfully go back to HP's website and download the graphics driver which corrected the problem.