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22747 Discussions

Driver installation issue

Fhyyy
Beginner
899 Views
I just bought an arc a750 two days ago. I used ddu to uninstall previous driver, I even clean install windows 11 but nothing works.When I try to install GPU drivers it crashes. Device manager also doesn't show my gpu, when i removed the gpu , UHD730 can update  driver properly and my pc runs properly

Pc spec

CPU - Intel I5- 11400

MOBO - Asrock b560m steel legend 

Ram - 8×2 pny 3200mhz 

SSD - 250GB HP EX900

PSU - Corsair CV550
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3 Replies
Andres_Intel
Employee
856 Views

Hello Fhyyy,

  

 

Thank you for posting on the Intel®️ communities. I will be glad to help you. Since the driver installation of the Intel® Arc™ A750 Graphics crashes, to better understand the issue, please answer the following questions:


 

  

Regards,  

 

Andres P. 

Intel Customer Support Technician 


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Andres_Intel
Employee
832 Views

Hello Fhyyy,

 

 

Were you able to run the Intel® SSU to check your hardware and software information?   

Let us know if you still need assistance.    

  

 

Best regards,   

 

Andres P.   

Intel Customer Support Technician 


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Andres_Intel
Employee
799 Views

Hello Fhyyy,

 

 

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.  

 

  

Best regards, 

 

Andres P. 

Intel Customer Support Technician 


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