Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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Driver problem

Enoksy
Beginner
948 Views

Hi, i have an update to do of graphic driver but it tells me when i do it: "the driver is already installed" and that cancels it.

If someone knows the solution. Thanks.
(Sorry for my english, i'm french)
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6 Replies
AlHill
Super User
946 Views

So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

Doc (not an Intel employee or contractor)

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Enoksy
Beginner
938 Views

this is the document.

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Enoksy
Beginner
898 Views

it had finally work. Thanks for the help!

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Victor_G_Intel
Moderator
883 Views

 

Hello Enoksy,

 

Thank you for posting on the Intel® communities.

 

We appreciate the report, please let us know if you are still having this issue since based on your last message we would assume it has been fixed; however, please confirm this so we can either proceed with the support or proceed to close the thread.

 

I look forward to hearing from you.

 

Regards,

 

Victor G.

Intel Technical Support Technician  


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Victor_G_Intel
Moderator
858 Views

Hello Enoksy,


Were you able to check the previous post?  


Please let me know if you need further assistance.  


Best regards,


Victor G. 

Intel Technical Support Technician


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Victor_G_Intel
Moderator
839 Views

Hello Enoksy,


We have not heard back from you.


If you need any additional information, please submit a new question as this thread will no longer be monitored 


Victor G. 

Intel Technical Support Technician  


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