Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Enoksy
Beginner
136 Views

Driver problem

Hi, i have an update to do of graphic driver but it tells me when i do it: "the driver is already installed" and that cancels it.

If someone knows the solution. Thanks.
(Sorry for my english, i'm french)
0 Kudos
6 Replies
AlHill
Super User
134 Views

So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

Doc (not an Intel employee or contractor)

Enoksy
Beginner
126 Views

this is the document.

Enoksy
Beginner
86 Views

it had finally work. Thanks for the help!

Victor_G_Intel
Moderator
71 Views

 

Hello Enoksy,

 

Thank you for posting on the Intel® communities.

 

We appreciate the report, please let us know if you are still having this issue since based on your last message we would assume it has been fixed; however, please confirm this so we can either proceed with the support or proceed to close the thread.

 

I look forward to hearing from you.

 

Regards,

 

Victor G.

Intel Technical Support Technician  


Victor_G_Intel
Moderator
46 Views

Hello Enoksy,


Were you able to check the previous post?  


Please let me know if you need further assistance.  


Best regards,


Victor G. 

Intel Technical Support Technician


Victor_G_Intel
Moderator
27 Views

Hello Enoksy,


We have not heard back from you.


If you need any additional information, please submit a new question as this thread will no longer be monitored 


Victor G. 

Intel Technical Support Technician