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Drivers installation Problem

Henil
Beginner
‎06-20-2023 06:33 AM
978 Views
Hi Whenever I try to Install Intel arc a380 Graphic Card drivers then automatically my pc Turn off. I try with Reinstalling windows 10 but it doesn't work
My pc spec:I5 3470
Zebronics h61 motherboard
8gb ram
Zebronics normal 19 Inch Display With HDMI Port Support
Plzz help me.
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AlHill
Super User
‎06-20-2023 09:07 AM
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Are you saying that you are trying to use an arc a380 in a pc with a 3rd gen processor on windows 10?

 

If so, the processor is not supported on windows 10, and trying an ARC from 2023 on a board from 11 years ago is very unlikely to work.

https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-10-21h2-supported-intel-processors

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

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