Drivers

[vn3x]

Basicamente o meu dispositivo perdeu o desempenho de repente, agora jogos rodam com muito delay e eu imagino que seja por causa dos drivers gráficos. Mas não sei qual driver gráfico é compatível com o meu processador.

[AlHill]

And, your processor is?

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

[Andres_Intel]

Hello vn3x,

Thank you for posting on the Intel®️ communities. I understand that you are having performance issues in games with your graphics card, I will be happy to help you.  

Por favor, esteja ciente de que eu só posso apoiá-lo em inglês. Eu usei uma ferramenta de tradução web para traduzir esta resposta, portanto, pode haver alguma tradução imprecisa.

To understand the situation in a better way, please answer the following questions:

• Provide a list of game you have this issue with.
• To know your hardware and software environment, run and attach Intel® System Support Utility for Windows (SSU) report, you can find the steps on the link How to get the Intel® System Support Utility Logs on Windows.

Regards,  

Andres P. 

Intel Customer Support Technician 

[Jean_Intel]

Hello vn3x,

We are checking on your thread to see if you have been able to gather the information we requested in our previous post. Let us know if you require further assistance.

Best regards,

Jean O. 

Intel Customer Support Technician

[Andres_Intel]

Hello vn3x,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.  

Best regards, 

Andres P. 

Intel Customer Support Technician