Error update HD Grapics 520 version 31.0.101.2115 to version 31.0.101.2121

[Germanuser]

Error code within install process occurs

update HD Grapics 520 version 31.0.101.2115 to version 31.0.101.2121

current system data

Prozessor

Intel® Core™ i3-6006U CPU @ 2.00GHz

Grafikprodukte

Intel® HD Graphics 520

• TreiberdetailsUpdate verfügbar

• AnbieterIntel Corporation

• Version31.0.101.2115

• Datum16.11.2022

• Gerätedetails

• AdapterkompatibilitätIntel Corporation

• VideoprozessorIntel® HD Graphics Family

• Lösung1920 x 1080

• Bit pro Pixel32

• Anzahl Farben4294967296

• Aktualisierungsrate – Aktuell60 Hz

• Aktualisierungsrate – Maximum60 Hz

• Aktualisierungsrate – Minimum60 Hz

• Adapter DAC-TypInternal

• VerfügbarkeitBetrieb bei voller Leistung

• StatusDieses Gerät funktioniert einwandfrei.

• StandortPCI bus 0, device 2, function 0

• GerätekennungPCI\VEN_8086&DEV_1916&SUBSYS_12301043&REV_07\3&11583659&1&10

error protocol attached

[Stefan3D]

You have also a Skylake processor as discussed here:

https://community.intel.com/t5/Graphics/Driver-31-0-101-2121-gt-Error-8-gt-Something-went-wrong-while/m-p/1473839#M116053

[Andres_Intel]

Hello Germanuser,

Thank you for posting on the Intel®️ communities. I am sorry to hear that you are having graphics driver updates with your Intel® HD Graphics 520.

Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products website helpful to address your request. Thank you for understanding.

Regards,  

Andres P. 

Intel Customer Support Technician