Graphics
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Extend to 2 more monitors

neibala
Beginner
1,379 Views

Person

I have an Intel Core i7-4500U processor and would like to know the latest driver for the video card, as I am trying to configure the extension of my notebook screen to 2 more monitors, but at the moment I am unable to enable this feature?

 

@Graphics 4500

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MUC
Honored Contributor I
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Intel HD Graphics 4400 is the GPU name of the graphics integrated in the Core i7-4500U processor.

 

You can find the latest drivers here:
Support for Intel HD Graphics 4400
Scroll all the way down to "Latest Drivers & Software"

 

In addition to the laptop screen, 2 additional screens should be able to be operated as long as the laptop has the appropriate connections.

 

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neibala
Beginner
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In addition to this procedure, would you have any other, as I had previously done this procedure and unfortunately it did not work.
Where I am with the Acer Aspire E1-572 notebook.

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MUC
Honored Contributor I
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This device has a VGA and an HDMI output. Have you tried this?

 

MUC_0-1733777037434.png

 

If so, please describe the symptoms in more detail. Is nothing working or only one monitor or ...

 

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neibala
Beginner
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I tried the options above but without success.
I even tried Output To -> Extended Desktop -> Digital Television + Built in Display
Where I was even able to mirror the 3 screens and in the extended Desktop section in the 2 monitors section it is staying the same, not generating the 3 monitor option.
But the 2 monitors with the same screens in the extended Desktop section.
So I believe there may be a version problem where my HDMI output is not the correct version, so I even bought some adapters to convert my HDMI output to DisplayPort, but so far without success.

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n_scott_pearson
Super User
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There was a change of driver streams that may explain your installation issue. To get around this issue, you need to completely uninstall the previous driver package, reboot, and then install the new driver package.

With only a HDMI port on your laptop, you can only connect one external monitor and its resolution may be restricted to that of the laptop's display. All is not lost; you can add external monitor(s) using a USB 3.0 video adapter. Here are some examples:

Note:

  1. Understand that USB 3.0 video adapters, because of the limitations of the USB 3.0 interface, are not going to be the fastest refreshing the screen(s). They're just fine for web browsing, email and other office tasks, but I would not recommend trying to use them for gaming.
  2. I have only used two of these adapters (they're marked with '*'). I cannot offer endorsements for any of the others as I have never used them. They were chosen as examples only.

Hope this helps,

...S

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neibala
Beginner
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I tried using USB 3.0 but I didn't have much success. Using an adapter, via the HDMI port, I was at least able to view the screens, but not in the way I wanted as extended on the 2 monitors, but rather a mirror between the 2 monitors in extended mode.

Has anyone been able to do it like this Acer Aspire E1-572 notebook and this Intel® Core™ i7-4500U CPU @ 1.80GHz, because then I would be more certain whether or not it would be possible to extend it on the 2 monitors, resulting in 3 viewing screens.

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n_scott_pearson
Super User
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I have used the USB-based video controllers (adapters is really the wrong word to be using in this case) on 4th gen systems, so I know that they will work.
The HDMI port on the laptop can support only a single monitor; it cannot support two independent monitors (i.e., as you saw, you can duplicate but not extend to multiple monitors). Converting to DisplayPort doesn't accomplish anything; the linitation is in the HDMI protocol.
As was mentioned, you have a VGA port and another monitor can be connected using it. Have you not considered this possibility?
...S

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neibala
Beginner
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What you said makes a lot of sense and should be taken into consideration in many cases, even from your point of view, so what you said is valid.
On the other hand, there is a process called MST, which can generate this option to extender multiple monitors.
See (+/-) the subject below, where it allows the extender to occur.

 

Summary
Provides information on Multi-Stream Transport (MST) support for Intel graphics.
Description
Which Intel Core processors and/or Intel HD graphics controllers support Multi-Stream Transport (MST)?
Resolution
MST is supported on DisplayPort 1.2 ports. Confirm that your system meets the following system requirements:
The desktop or notebook system has a DisplayPort 1.2 port
The monitor has a DisplayPort 1.2 port and supports MST
Daisy chainable monitors have one DisplayPort input and one DisplayPort output
Each 4th Gen Intel Core and above only supports MST via DisplayPort to DisplayPort, daisy chaining up to three monitors or a DisplayPort hub.

 

https://www.intel.com.br/content/www/br/pt/support/articles/000025673/graphics.html

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n_scott_pearson
Super User
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Yes, it's true that DisplayPort supports MST, but it won't work in this case. The problem is you are still going to be crossing the HDMI interface, which only supports a single monitor. If you had a pure DisplayPort path from the processor all the way to the monitor (or a MST hub), then it's could support multiple monitors, but you don't have this pure DisplayPort path.
Sorry, reality bites,
...S
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neibala
Beginner
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So it is in this sense that unfortunately I have not yet made clear in this forum the attempts I have made regarding this process and I am still trying.

I did it via USB port, using various methods and I also tried via HDMI, using various converters and adapters and even connectors, but unfortunately from these attempts I have not yet reached the point I would like in terms of resolution, seeing from the resource of my board that it could somehow meet my needs.

Attempts USB/HDMI -> Type C - USB C / DP version 1.2 and 1.4.

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