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FPS problem via the new pilote killer

Antyviruss
Beginner
199 Views

just after i install the new killer performance driver suite UWD 3.0.1606, i've got a fps drop hard, so i can't play anymore.

can someone please help me thanks

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3 Replies
Alberto_R_Intel
Moderator
173 Views

Antyviruss, Thank you for posting in the Intel® Communities Support.


In order for us to provide the most accurate assistance on this scenario, we just wanted to confirm a few details about your system:

What is the model of the motherboard?

If this is a laptop, what is the model of it?

Is this a new computer?

Was the game working fine before installing the new killer performance driver?

Did you make any recent hardware/software changes besides installing the new killer performance driver suite UWD 3.0.1606?

Is there any particular reason why you needed to install that driver?

Does that problem happen with all the games?

What is the specific name of the game(s)?

Which Windows* version are you using?

Does the problem happen at home or in the work environment?

Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91...


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician


Alberto_R_Intel
Moderator
163 Views

Hello Antyviruss, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician


Alberto_R_Intel
Moderator
129 Views

Hello Antyviruss, Since I have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.


Regards,

Albert R.


Intel Customer Support Technician


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