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Beginner
1,198 Views

Flashing screen

i have intel hd grafic 630

I am connected to both a computer screen and a TV screen on an HDMI connection

When I see cables on TV and turn off the TV and then turn back on,

my computer screen pops up, and it stops only when I switch to the computer's HDMI connection to the TV.

Then I can switch to connect the cables back.

Hope my problem has been understood

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2 Replies
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Community Manager
4 Views

Hi ofirgilad,

 

 

I understand the screen flickers when changing TV to HDMI connection. Let me help you on this matter.

 

At this point, I would like to get additional information about your system, please run the following utility and attach the results.

 

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- Intel® System Support Utility for Windows*

 

Also, please confirm if you are using direct HDMI cables like HDMI to HDMI.

 

 

Thank you for your time.

 

Allan J.
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Community Manager
4 Views

Hi ofirgilad,

 

 

I need to know if you still need assistance on this matter, I will need the system configuration, please run the https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- Intel® System Support Utility for Windows* and attach results.

 

 

Thanks

 

Allan J.
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