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Beginner
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Windows101709 Intel HD4600

Hi guys,

Windows 10 1709 has been updated. After the install I got a problem, I can not use Window :

Black screen + white blink

I can only use the UEFI - I updated the version P1.80 but nothing change. I tried to Install the Easy driver but it only give me Windows 8 for the operation system

What to do ?

Thanks,

Cedric

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Community Manager
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Hi Cedric2200: Thank you very much for contacting the Intel® Graphics communities. We will do our best to try to fix this problem.

 

 

In this case, since the computer works with Intel® HD Graphics 4600 we can try to install driver version 4835:

 

https://downloadcenter.intel.com/download/27267/Graphics-Intel-Graphics-Driver-for-Windows-15-40-?pr... https://downloadcenter.intel.com/download/27267/Graphics-Intel-Graphics-Driver-for-Windows-15-40-?pr...

 

 

We always recommend to install the graphics drivers provided by the manufacturer of the PC, so if after installing their driver the problem remains, then the best thing to do will be to get in contact directly with them for further technical or warranty assistance.

 

 

Any further questions, please let me know.

 

 

Regards,

 

Alberto R

 

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