Graphics
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Fortnite streched resolution

Ravvs
Beginner
181 Views
Hello, i got problems with setting up streched resolution on Fortnite. After coming back to this game after two years i wanted to play some of it but black bars showed up. My specs are Iris Xe graphics and intel core i5 1235U. Can someone help me out?
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Ravvs
Beginner
84 Views
I already managed to fix it.
The most simple fix is to just download the old Intel Graphics Configuartion device (Beta) from the Microsoft store. With that you can change resolution however you want.

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2 Replies
Mike_Intel
Moderator
118 Views

Hello Ravvs,


Thank you for posting in Intel community Forum.


For me to better understand and diagnose the issue further, let me ask you to provide detailed responses to the following questions. This information will help me isolate the problem and determine the most appropriate course of action moving forward.


  1. Was it working fine before?
  2. If yes, what was the last change made in the system before the issue started?
  3. What is the brand and model of your system?
  4. What are the troubleshooting steps that you tried so far?
  5. Please provide screenshots and/or video of the issue.
  6. For me to review the hardware and the driver installed, please help generate the SSU logs of your system. Kindly refer to the link below for the steps:


How to get the Intel® System Support Utility Logs on Windows*


If you have questions, please let us know. Thank you.


Best regards,

Michael L.

Intel Customer Support Technician


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Ravvs
Beginner
85 Views
I already managed to fix it.
The most simple fix is to just download the old Intel Graphics Configuartion device (Beta) from the Microsoft store. With that you can change resolution however you want.
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