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Hi,
I have a notebook Lenovo E531 with Intel(R) HD Graphic 4000, Win 8.1. I tried to link an external monitor via VGA to extend my desktop, but the resolution is very poor. The text is blurred and fuzzy.
I tried to link differents monitor and the situation goes little better with an old monitor 19', 4:3, with resolution 1280x1024. Monitor 16:9 with higher resolution are unusable!
I read some post: somebody says that VGA cannot support a resolution that exceeds 1280x1024.
It's correct? Or it's a possible driver problem?
I can solve the problem using HDMI output with HDMI-DVI adapter on the monitor?
I attach part of DxDiag output, if useful,
Thank you.
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System Information
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Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_gdr.140330-1035)
Language: Italian (Regional Setting: Italian)
System Manufacturer: LENOVO
System Model: 688568G
BIOS: HEET36WW (1.17 )
Processor: Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz
Memory: 4096MB RAM
Available OS Memory: 3914MB RAM
Page File: 3133MB used, 2501MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.16384 64bit Unicode
---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics 4000
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_501817AA&REV_09
Display Memory: 1792 MB
Dedicated Memory: 32 MB
Shared Memory: 1760 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: ThinkPad Display 1366x768
Monitor Model: unknown
Monitor Id: LEN40B0
Native Mode: 1366 x 768(p) (60.000Hz)
Output Type: Internal
Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
Driver File Version: 10.18.0010.3621 (English)
Driver Version: 10.18.10.3621
DDI Version: 11
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: Thread group
Miracast: Not Supported by WiFi driver
Hybrid Graphics GPU: Integrated
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 5/21/2014 00:33:40, 16586584 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4226-11CF-3F7A-1270B4C2C735}
Vendor ID: 0x8086
Device ID: 0x0166
SubSys ID: 0x501817AA
Revision ID: 0x0009
Driver Strong Name: oem65.inf:5f63e5341859ec8c:iIVBM_w81:10.18.10.3621:pci\ven_8086&dev_0166
Rank Of Driver: 00DA2001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_IDCT DXVA2_ModeH264_VLD_NoFGT
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Card name: Intel(R) HD Graphics 4000
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_501817AA&REV_09
Display Memory: 1792 MB
Dedicated Memory: 32 MB
Shared Memory: 1760 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: BNQ7803
Native Mode: 1280 x 1024(p) (60.020Hz)
Output Type: HD15
Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
Driver File Version: 10.18.0010.3621 (English)
Driver Version: 10.18.10.3621
DDI Version: 11
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: Thread group
Miracast: Not Supported by WiFi driver
Hybrid Graphics GPU: Integrated
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 5/21/2014 00:33:40, 16586584 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4226-11CF-3F7A-1270B4C2C735}
Vendor ID: 0x8086
Device ID: 0x0166
SubSys ID: 0x501817AA
Revision ID: 0x0009
Driver Strong Name: oem65.inf:5f63e5341859ec8c:iIVBM_w81:10.18.10.3621:pci\ven_8086&dev_0166
Rank Of Driver: 00DA2001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_IDCT DXVA2_ModeH264_VLD_NoFGT
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
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Hi Gino,
I am sorry you are having problems trying to get the resolution in your system but let me help you.
The information you have provided is very helpful but there are some steps we can try. As per your question, VGA cables can handle a resolution up to 2k with the latest graphics controller but on the Intel® HD 4000 you should not encounter a problem when testing 1280x1024.
I recommend you testing a different VGA cable (good Quality). We have not received reports from other users and I personally have tested this and I have not been able to reproduce the problem. So please, try with a different VGA cable.
VGA should allow you to go up to 2048x1536 with HD 4000.
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