Hi 17kimd,
I am sorry you are having problems setting the resolution but let me help you.
Based on the information you have provided, your system is currently running an old graphics driver. So my first advice is to update the graphics driver.
Here you have the download link to get the latest driver:
https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23885 https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23885
If you have problems during the installation of the driver, you can follow the steps mentioned here:
/docs/DOC-22542 https://communities.intel.com/docs/DOC-22542
Besides updating the graphics driver, another good step is to update the BIOS in your system.
If issue persists, can you please attach the dxdiag report and the complete graphics report here?
How to get it?
Dxdiag Report: Type dxdiag in Start Menu> open> Save> Copy/Paste here.
Graphics Report: Right click on desktop> Graphics Properties> Options> Drop Down Menu> Information Center> Save> Open .txt file created> Copy/Paste here.
