Unable to set my resolution to 1920 x 1080

[DRose8]

I just purchased a new Dell 24 inch HDMI Monitor that looks best with 1920 x 1080 resolution. I have the latest Bios and graphics drivers and the latest driver for my monitor installed however I am unable to set my resolution to anything higher than 1024 x 768 Please advise.

[Allan_J_Intel1]

Thanks for joining the graphics community.

I am sorry to hear that have had issues with the Intel® Graphics Controller on your computer.

I would need more information in regards to your system configuration:

Operating system version?

Which version of Windows do you have? 32- or 64-bit?

Also, the exact processor model on your system:

Click the Windows icon, and then right-click Computer .

Select Properties .

Find System Type on the Properties window, and then note the processor model.

Allan.