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GMA 3600, Windows 64 bits support

idata
Employee
14,204 Views

Hello Intel engineers,

We currently provide our nano pc solutions (http://www.foxconnchannel.com/ProductList.aspx?id=en-us0000012&type=NanoPC&Name=Atom Foxconn PRODUCT : NanoPC Barebones) worldwide, especially in China.

Few of ours customers (but there more and more these last days) are upset that the GMA 3600 is not recognized by Windows 64 bits (Seven, 8 and Server 2012). We recommend our customers to install 32 bits OS instead of 64 bits OS.

You should understand that is not good for our image. Hopefully most of our customers understand that the fault is in your side (Intel does not deliver drivers for Windows 64 bits for GMA 3600). For those who accepted, we replaced their nano pc with the same category product but with AMD architecture (http://www.foxconnchannel.com/ProductList.aspx?id=en-us0000014&type=NanoPC&Name=Brazos Foxconn PRODUCT : NanoPC Barebones). That is the best we can do.

We will continue to provide Intel Atom based nano pc, but we will put our effort on AMD architecture while you don't deliver drivers for your products.

Regards,

Steven Cheng, hardware architect for Foxconn

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16 Replies
powerarmour
Valued Contributor II
9,410 Views

And even the previous GMA 3150 based Atom platforms supported a 64bit video driver, can't remember many hardware scenarios where the predecessor (Pineview) was actually better supported than the successor! (Cedarview)

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JBaso1
Beginner
9,410 Views

Couldn't agree more. I'm not sure how Intel thought no one was going to notice this. Simply stating that no further effort is being made on their part to release functional 64bit drivers driver is completely unacceptable.

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idata
Employee
9,410 Views

Now, when we have an updated 32 bit Win7 driver for GMA 3600. Can we have some updating on 64 bit field also? Would be very much appreciated.

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RAnan2
Beginner
9,409 Views

Hey Guys,i think i have the xp drivers.how do i upload it here.my email address is ,will email u for free.i don't know how to upload here.i would have done it.If anyone can show me how to upload it here.its a 2MB file.

I don't need spam in my inbox,just trying to help.

 

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DArce
Valued Contributor III
9,409 Views

At this moment there is not an option to upload files in the discussions.

Concerning the lack of x64 drivers for this platform, we are aware of this situation and we thank you for your feedback.

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RBalk
Novice
9,410 Views

Diego !!!!

This means, you guys have 64 bit drivers! Already exists! Proof has been made.

Now, yes it was buggy but you guys had to already use it as a base line template code to produce the 64 bit drivers for the graphics core in the newer Intel Atom z whatever which is PowerVR architecture. The exact VERY SAME architecture that is the GMA 3650. In fact, the GMA 3650 is mere a faster and slightly better HARDWARE wise in that it has a higher clock rate and a superior overall technical specifications.

So, why is it that Intel doesn't get the _____ done!

First off.... basic computer science 101 for you, all drivers for a video chip boils down to communicating to machine level and transmitting values to the graphics chip (in this case, integrated onto the same die as the cpu but it is not the cpu, EITHER !!!!) registers. When you write drivers on a multitask OS, you go through APIs which all boils down to ultimately to the registers of the video chip. Since we are talking about a "GPU" then we are talking about something kind of like an ADVANCED form of the TMS9918 Video Display Processor - an early pioneer of "Graphic Processors". Unlike other video display chips of its time and even for several years since its introduction, it was a "PROCESSOR" vs. simply a memory mapped register switch 'table'. You actually had a "graphic processor machine language" much like a microprocessor. After all, the TMS 9918 was essentially a microprocessor like the TMS9900 microprocessor with which the 9918 had special registers and instructions and functionality particularly designed and built for graphics. Fast forward some 30+ years and today's graphics are in themselves actual "processors" and not just a bunch of registers that can be given values and do something. There is an actual graphic processor 'machine language' to these graphic chips. From my understanding, the PowerVR based graphics processor is speaking the same 'machine language' in current intel atom processors and the GMA3650 graphic processor integrated in the Intel D2700. Besides memory mapped registers and GPU processing languages are in most part the same. The drivers should almost work right out of the box for any PowerVR based GPUs.

FWIW: WDDM is simply an abstraction layer. You guys already made WDDM 1.2 compliant drivers for current PowerVR-based graphics. So, what's the deal? Why can't it work? Come on? Your very source code for graphics drivers for Intel z2760 is already 95-99% correct for making the D2700 work. You just need to relabel some IDs so as to match the D2700 'id' and maybe a few modest changes and timing adjustments to deal with the clock rate difference of the D2700's GMA3650 and the z2760.

You may also have a few register memory mapped location differences but come on. Easy to make the changes for.... for a software programmer.

REALLY... what's the barrier. After all, you have 32-bit drivers for Windows 7... oh.. wait.. that's WDDM !!!! WDDM 1.1. Seriously, we all know that there is video cards with WDDM 1.2 compliant drivers that don't make any more uses of features already available and supported in WDDM 1.1.

No more excuses from you guys. Get the drivers ready by Christmas holiday season. It shouldn't take more than maybe 1-2 months to actually get it done and working.

You already have a good working code base. Turn off driver features present in z2760 that isn't present in the D2700. Also, there is already good working CPU processor driver code for Windows 8 for the actual Intel Atom D2700 microprocessor core itself. It is the graphic drivers component. The only other features that I can think of in the z2760 that isn't in the d2700 is irrelevant to graphics itself. I see no practical difference in the GPU for any reason that would prevent it from working on Windows 8. In fact, you are using the SAME graphic processor in all essence and that the d2700's gpu is really a faster version clocked at 640MHz (IIRC) compared to 533 MHz.

Other than a little bit faster clock rate, there is no reason that you guys can't make the graphics drivers for the z2760 work on the d2700 atom. Binarily, they are basically the same processor just like using the drivers codes for programming a TMS9918 would drive the V9958 and driver code to drive the v9958 would largely drive the TMS9918 where they are the same. In the case of the TMS9918/V9958... there is more degree of difference than the d2700's GMA3650 and the PowerVR used in the z2760. Seriously, lets quit the b.s. story and jerking us around. Tell this and forward my message to the powers at be. It should be a simple task.

It would have likely cost less money to have made the drivers than all this time dealing with all these threads.

It is insanely silly that Intel... a multi-BILLION dollar corporation couldn't spend the minute amount of money to make the driver. It would probably cost less than $250,000... less than what it cost to buy a modest house. I seriously would think it would be easily done in less than 1/3 of the price. I doubt more than $50K would even need to be spent.

Either provide the very exact technical reason why it can not be done.... I don't mean some executive jerkoff as the reason. If it is some management/executive that is the problem... give the jerk the pink sheet. If there is no technical reason to reasonably do it then it get it done or provide me the following:

1. Source code to drivers for d2700 and pertinent driver source code for z2760

2. All documents necessary to perform the work.

3. Authorization to distribute the information to parties necessary to organize a driver set development team

4. Access to direct communication with CederTrail & CloverTrail devs including software driver devs for CedarTrail and also CloverTrail so we can resolve the matters of the drivers for the D2700 and possibly a number of other drivers. The Intel team would need to be involved for Quality Assurance testing of the drivers and overall guidance because of their involvement and knowledge of the matters.

Considering it would be a "derivative work", it would also be CLEARLY understood that the proprietary rights for the source code and new drivers would ultimately belong to Intel.

It would be nice if we get some working cooperation or Intel gets the drivers made.

I can not POSSIBLY find any real hardware reason why d2700's GMA3650 would not work in Windows 8 64-Bit. The cpu was a true 64-bit "x86-64" cpu after all. Unlike most other Atom's INCLUDING the z2760. It runs Windows 8 Pro - 64 BIT EDITION.

The GMA 3650 should work fine. After all.... z2760 uses a PowerVR SGX545 core. The GMA 3650 is a PowerVR SGX545 based gpu core. What's the difference?

Intel staff.... don't waste my time or anyone's time with pre-canned statements like "we'll forward it appropriate department for future consideration" or "We thank you for your feedback, we are aware of the situation..." or pointing us to a particular thread link about Intel official support... blah blah blah OR anything similar to the above. I want serious response from the techs and those with decision making authority. I don't want circle-jerking or anything like that.... yeah... placed in the circular file for future consideration as if anyone ever really looks into the circular file for future consideration. Don't b.s. me with lies. We KNOW better than that. No one looks to the trash can for things of future consideration so seriously... I only know that someone with the authority to make decisions OR part of the technical department if they personally respond specifically to the comment.

I would want these people to stop hiding behind human shields like a bunch of wusses and actually are man enough to face the customers.

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TFree1
Beginner
9,409 Views

Definitely. Intel should release all the source code and documentation and in the future make sure that stuff like this, i.e. information about the lack of drivers for any specific OS is put at the top of the technical specs.

I was thinking that the funds for writing a 64 bit driver could be raised through crowdfunding, but since there is no documentation and no source code there is no point.

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JBaso1
Beginner
9,410 Views

Michael,

Thanks for the update concerning the newest 32bit Drivers. While efforts to improve the 32bit driver are needed and are appreciated, I think there is something that Intel is missing about this issue. The Cedartrail platform was touted as a 64bit energy efficient platform. 64BIT!!! What good is a 64bit processor when there are no drivers to allow it's use with a 64bit OS??? I have hardware that was sold to me as capable of supporting 4GB RAM. But it's not, as the only available drivers are for a 32bit OS which will only support 3GB. Does Intel still not see the issue with this? I am so annoyed by Intel's stance that they feel they can move on without finishing to deliver a product that they sold to many unsuspecting victims that I'm inclined to address the issue with our state attorney general's office. Please just fix this so we can ALL move on!

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idata
Employee
9,410 Views

It is strange that Intel does not share the below driver that was developed in 2011: driver 8.15.8.1050 Beta 5. Search with google, there are plenty of mirrors available. I found it at this site:

http://www.touslesdrivers.com/index.php?v_page=23&v_code=32161&v_langue=en http://www.touslesdrivers.com/index.php?v_page=23&v_code=32161&v_langue=en

I bought an Acer n270 that came with Intel's GMA 3600 video card, once I upgraded I found that there was no support from Intel for a 64 bit OS on this series of cards. There are countless Intel and Acer support threads with customers begging for information on how to resolve this, and all the response they get is "install 32-bit OS"...

This is my first post on a support site, as I feel compelled to share what I have learned with others with the similar problem. It is inexplicable to me that this driver was already developed and Intel is not sharing it!

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powerarmour
Valued Contributor II
9,410 Views

That old 64bit beta driver is quite buggy though, but yes, it does prove that it's possible.

Now, can Intel finally release an updated version?, it would be pretty sad and a weak excuse if they didn't.

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iivan21
Beginner
9,410 Views

http://www.youtube.com/watch?v=a6DjOL5DpKU GMA 3600 Drivers For Windows 7 x64 - YouTube кто пробывал вот этот ?

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KHans13
New Contributor I
9,410 Views

It also looks like you can't share your e-mail address with the world here, either.

jbasol wrote:

What good is a 64bit processor when there are no drivers to allow its use with a 64bit OS???

About the only thing it's good for is a desktop board paired with an actual, decent graphics chip.

http://www.newegg.com/Product/Product.aspx?Item=N82E16813500074 ZOTAC D2700ITXS-A-E Motherboard&# 47;CPU&# 47;VGA Combo Motherboard&# 47;CPU Set - Newegg.com

Zotac has the right idea here: integrate a proper graphics solution with real driver support from a company that cares about its products. Now if only Intel could be like Nvidia...

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Clp
Novice
9,410 Views

http://www.station-drivers.com/index.php/8-news/24-intel-chipset Station-Drivers - Intel (Chipset)

I found this site with the drive of Atom z2760 (clove trail) and i saw that

 

the drive has de same names but i can´t install them.

Can someone mod this drive to work on GMA3600?

sorry for my english!!!

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RWhit14
Beginner
9,410 Views

I have x64 running on a gateway LT4004u (total piece of @!^# $# $) with the GMA 3600 and an unsigned driver that's been mentioned elsewhere on these forums. Works fine, I can even run aero if I want to throw a heavy duty cycle on my fan. Maybe good for vacuuming my desk with the intake haha.

Anyway aero isn't even close to the point, rather that I was able to go x64 really easily once pointed in the right direction:

Response # 1 of this gets you a nice unsigned driver: /thread/25242 https://communities.intel.com/thread/25242

Then bartgrefte explains here that you need to unpack it and go in through device manager to update driver and locate the .inf file at %unpacked directory%\VGA\Graphics\igdlh64.inf

This was the last hitch in getting the brightness (backlight) adjustment to work on a netbook I just upgraded for my father.

Kudos to everyone but Intel here.

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SMurp5
Novice
9,410 Views

Near 10 years ago, HP made a Notebook Computer, with 64bit CPU, which someone claimed had Microsoft Windows XP 64bit, I expected to get what they claimed was Microsoft Windows XP 64bit. I found it was Microsoft Windows 32bit. Microsoft never wrote the software for Windows XP 64bit, until several years later - I sold it to someone who loved it more than me.

I felt like - make sure I get and more Intel components and be fully supported by computer manufacturer, or Intel. Now with my recent purchase I find its not always possible, I found I had to be satisfied with what was there to buy, I found later, I needed a 32bit/64bit GMA 3600 driver, from HP, then I looked for it at Intel, yet still I am looking for Windows 7 64bit, for my HP mini 210-4000otc with 32bit/64bit N2800 CPU and 32bit/64bit GMA 3600. HP supplied 32bit/64bit software for everything except the BIOS and Intel the 32bit/64bit GMA 3600 with 32bit/64bit Intel N2800 CPU,.those two, BIOS and Graphics are only 32bit software

I have several Desktop and Notebook Computers, I reasoned why - How many companies buy these products with software not available, because of components that are not fully supplied with the software people are waiting for, I use this example, Intel makes all these components thousands of them, yet not fully able to use them, because they need to provide the software from a source, perhaps thousands of people could be waiting for it, yet in the Intel forums and other forums, the outspoken ones, perhaps hundreds in plain sight, you never hear of the others, they either send it back to the store, or supplier, or something else, or stop using the components.

I try to buy a Notebook Computer containing the most Intel components inside, therefore I can guess why its not a fully Intel computer, Intel does not fully support its own products, thereby depriving us of the thrill of owning a computer with many Intel components and software.

What choice do I have - if I do not get the software for 32bit/64bit Intel GMA 3600 with 32bit/64bit Intel N2800 CPU it will cost me money to have the components removed, if possible, for something better by a skilled worker, because no one sells what I need, I felt good about Intel, my original regret was I wished they installed more Intel components. I ended up buying what I could find - not what I needed. Just wish I could of used it from Intel.

Update: I found a source for 32bit/64bit Intel GMA 3600 with 32bit/64bit Intel N2800 CPU software, simple enough to make yet wonder if Intel allows anyone to provide software for there components, if you need it I know where to find it.

Therefore to supply 32bit/64bit software for my HP mini 210-4000cto because it has 32bit/64bit Intel GMA 3600 with 32bit/64bit Intel N2800 CPU I could be thrilled to install it, wow I thought - I get to use more Intel products, why do I need to keep buying some where else, when I can buy what I need and use intel products - with great expectations of doing it.

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