GPU driver for photoshop? I can't find it.

[mmanu1]

Photoshop does detect my gpu, but it can't use it due to a driver issue.

The problem is I can't find what exactly my gpu is (like Intel HD graphics 5000 or so) it just says it's a "Intel HD graphics" and nothing else. I updated a picture so you can check it out

/discussion/create.jspa?containerType=14&containerID=2084&question=true&subject=GPU+driver+for+photoshop&draftID=444803 Archivos adjuntos

Also I have windows 10, so maybe that has something to do with it, would you recommend me to go back to windows 8?

Also I have an asus x55a

[Stefan3D]

Start DXDIAG again, then save infos (guardar la informacion)

Open DXDIAG.TXT, the line

Device Key: Enum\PCI\VEN_8086&DEV_xxxx&SUBSYS_xxxxyyyy&REV_xx

identifies your GPU

[mmanu1]

Ok, I got this:

Device Key: Enum\PCI\VEN_8086&DEV_0106&SUBSYS_14C71043&REV_09

where do i go from this? where can i find my drivers?

[Stefan3D]

DEV_0106 = SandyBridge

For some reason the Windows 10 driver ain't offered by Intel directly, so you have to grab it from Windows update.

Visit following link only with Internet Explorer (ActiveX required for installation)

http://www.catalog.update.microsoft.com/Search.aspx?q=9.17.10.4459 Microsoft Update Catalog

[mmanu1]

Would you explain how you install the driver with ActiveX? I'm confused

Because I click the .exe for installing but it just never opens

[Stefan3D]

If you download the driver with Internet Explorer (only browser that supports ActiveX) you will be asked to install the driver.

If you download the driver with Edge, Chrome or Firefox you will get a *.CAB file that has to be treated like a ZIP archive - unpacking and manual installation.

[mmanu1]

If I download it through internet explorer it doesn't ask me to install the driver.

If I unpack it and then open .exe then just nothing happens.

By doing it manually you mean i have to extract the files in a specific folder and then leave them there?

[Stefan3D]

Unpack the CAB archive anywhere you like.

Then use following guide (skip 1st step):

http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html How to Manually Install an Intel® Graphics Driver in Windows® 10 &...

[mmanu1]

Thanks man, It works now. Appreciated

[idata]

Thank you StefansD for all your help.

To: manuelssHello manuelss,I would like to know if the information provided to you was able to solve your issue?In case if you need further assistance do not hesitate to reply back.I am looking forward to heard from you.Regards,Angie.

[idata]

Thank you StefansD for your help.

To: manuelssHello manuelss,In regard to your concern, I would like to confirm if any of the previous information provided was able to help you with your concern.If you need further assistance, I would like to confirm with you the model of the processor of your equipment, due to on the Asus Website does not specify the model of the processor.https://www.asus.com/Notebooks/X55A/specifications/ https://www.asus.com/Notebooks/X55A/specifications/Also, I would like to confirm which version of Adobe Photoshop you are running?If you need more information, do not hesitate to reply back with the previous information requested.Regards,Angie

[mmanu1]

Yes Thanks StefansD.

I'm still not sure how to install with ActiveX or what is it. I already the rar with the driver but it doesn't install it.

I have Photoshop CC 5.5

Edit: Also it seems it's just called "Intel HD graphics" and so I downloaded the driver StefanD linked me to.