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I am reporting critical issues with Marvel's Spider-Man 2 and Miles Morales on my Intel Iris Xe Graphics system.
The Problems:
Frequent Crashes: The games crash to desktop constantly.
Red Screen Tint: There is a persistent red graphical artifact/tint covering the screen, making the gameplay unplayable.
My Hardware Specs:
Laptop: Huawei MateBook
CPU: Intel Core i5-1135G7
GPU: Intel Iris Xe Graphics
RAM: 16GB Dual-Channel
The Spider-Man Remastered works, but Spider-Man 2 and Miles Morales need urgent driver optimizations to fix these crashes and rendering bugs.
Thank you.
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Hello ABdelrahman910,
Thank you for posting on the Intel Community Forum.
Thank you for sharing the details and reporting the issue. We have reviewed your system configuration and would like to inform you that Marvel’s Spider-Man 2 and Spider-Man: Miles Morales typically require a discrete graphics card to run as intended. Since your system uses Intel Iris Xe Graphics (integrated GPU), there may be compatibility and performance limitations with these titles.
Due to this limitation, issues such as frequent crashes and graphical artifacts (for example, a red screen tint) may occur, as the integrated graphics may not fully meet the game’s requirements.
We recommend checking the official game system requirements and, if possible, testing the games on a system equipped with a supported discrete GPU. Additionally, ensuring that your graphics drivers are updated to the latest version may help improve overall stability.
If you have any further questions, please feel free to reach out I'll be happy to assist you.
Thankyou for your understanding.
Best regards,
CM
Intel Customer Support Technician
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