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Hello Jasonc126,
Please provide more information, respond to the following;
- Could you please let me know the driver version you are running? Please go to Device Manger> Display adapters> Intel(R) HD Graphics right click on Properties and then go to Driver, you will be able to see the version installed.
- What operating system are you using?
- What are the name of the games?
- What is your computer and processor model?
Regards,
Amy.
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Hello /thread/107990 Jasonc126,
I noticed that you contacted our chat support, and wanted to check if you need further assistance.
Regards,
Amy.
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Were you able to install the driver from your computer manufacturer? I noticed that the previous agent remotely accessed your computer.
Regards,
Amy.
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I checked with the chat agent, and it seems like trough the chat session you have done all the possible troubleshooting, so the next thing to do would be getting in contact with the developer of the game. It's possible that they are aware of similar issues, like yours, and can provide some sort of software patch.
Regards,
Amy.