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ASeki1
Beginner
479 Views

Games

При запуске игры MINECRAFT запускается на Интел Графике а видео карта пустует, помогает только отключение самой видеокарты Интел. В самом Инвидео стоит приорете на запуск с видеокарты но в данной игре графика Интел почему то берет приоритет.

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13 Replies
n_scott_pearson
Super User Retired Employee
163 Views

Is this a laptop? If so, talk to your laptop vendor. They are responsible for the drivers for your laptop's graphics.

...S

AlHill
Super User
163 Views

You have a laptop with dual graphics, correct? Are you using the drivers provided by the laptop manufacturer? If not, you should.

 

Doc

 

ASeki1
Beginner
163 Views

Да использую все драйвера от производителя. И обновленный BIOS

AlHill
Super User
163 Views

Download, run, and ATTACH the results of this utility:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

Then, an intel support engineer can assist you.

 

Doc

 

ASeki1
Beginner
163 Views

Готово.

ASeki1
Beginner
163 Views

Более подробнее тут : https://ru-minecraft.ru/forum/showtopic-18579/ . Это русский фоурм по Minecraft

Wanner_G_Intel
Moderator
163 Views

Hello ASeki1,

 

Thank you for posting on this Intel Community.

 

To better assist you, please attach the missing information from the Template for submitting a Graphics bug

 

DxDiag* report:

 

1. Press WinLogo key + R. 

2. Type “dxdiag” and press Enter.

3. Click on "Save All Information" and save it on your computer.

4. Attach the report to this thread.

 

Wanner G.

Intel Customer Support Technician

A Contingent Worker at Intel

ASeki1
Beginner
163 Views

posted a file.
ASeki1
Beginner
163 Views

posted a file.
ASeki1
Beginner
163 Views

posted a file.
Wanner_G_Intel
Moderator
163 Views

Hello ASeki1,

 

Thank you for your response. 

 

We launched the game on a system with hybrid graphics, Intel® HD Graphics 630 + discrete graphics. We did not experience the behavior reported on this thread, which means that the problem you are having is not a driver issue. 

 

Recommended steps:

1. With the Intel® HD Graphics enabled, try enabling/disabling NVIDIA* hardware acceleration and check the performance of the system (if applicable).

 

Additional information:

2. Where did you download the game from?

3. Were you able to launch the game with both integrated and discrete graphics enabled before?

 

Note: Our support is only provided in English. We may not be able to translate screenshots/files attached to the thread. To better assist you, we use a translation tool embedded on this Intel® Community.

 

Wanner G.

Intel Customer Support Technician

A Contingent Worker at Intel

Wanner_G_Intel
Moderator
163 Views

Hello ASeki1,

 

If you need further assistance, please let us know. We will be glad to help you.

 

Wanner G.

Intel Customer Support Technician

A Contingent Worker at Intel

Wanner_G_Intel
Moderator
163 Views

Hello ASeki1,

 

Were you able to contact your Original Equipment Manufacturer (OEM) to know if there is a way to disable/enable hardware acceleration?

 

We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question.

 

Wanner G.

Intel Customer Support Technician

A Contingent Worker at Intel

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