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Graphic processor undetected

CESARIAN
Débutant
2 370 Visites

Hi,

Would like to ask, why is my NVIDIA MX450 graphic card registered as Unknown 1F97 in the Intel Graphic Command Center? Anybody having the same issue?

I just noticed recently but I remember it was still NVIDIA MX450 few months ago. Need some insight, thanks.

Annotation 2021-10-09 185914.png

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Stefan3D
Contributeur émérite II
2 327 Visites

Try GPU-Z instead. Way more informations...

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AndrewG_Intel
Employé
2 300 Visites

Hello @CESARIAN

Thank you for posting on the Intel® communities.


In regards to this behavior, Intel Graphics Command Center shows non-Intel discrete cards as "unknown", we would like to inform you that Intel® is aware of this and the cause for this issue is being currently investigated. A fix will be included in the next Intel Graphics Command Center release.

We recommend checking for future updates and releases.


Best regards,

Andrew G.

Intel Customer Support Technician


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AndrewG_Intel
Employé
2 210 Visites

Hello CESARIAN

We have not heard back from you so we will proceed to close this thread now. If you need any additional information, please submit a new question as this thread will no longer be monitored.


Best regards,

Andrew G.

Intel Customer Support Technician


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