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Graphic processor undetected

CESARIAN
Beginner
1,677 Views

Hi,

Would like to ask, why is my NVIDIA MX450 graphic card registered as Unknown 1F97 in the Intel Graphic Command Center? Anybody having the same issue?

I just noticed recently but I remember it was still NVIDIA MX450 few months ago. Need some insight, thanks.

Annotation 2021-10-09 185914.png

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3 Replies
Stefan3D
Honored Contributor II
1,634 Views

Try GPU-Z instead. Way more informations...

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AndrewG_Intel
Employee
1,607 Views

Hello @CESARIAN

Thank you for posting on the Intel® communities.


In regards to this behavior, Intel Graphics Command Center shows non-Intel discrete cards as "unknown", we would like to inform you that Intel® is aware of this and the cause for this issue is being currently investigated. A fix will be included in the next Intel Graphics Command Center release.

We recommend checking for future updates and releases.


Best regards,

Andrew G.

Intel Customer Support Technician


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AndrewG_Intel
Employee
1,517 Views

Hello CESARIAN

We have not heard back from you so we will proceed to close this thread now. If you need any additional information, please submit a new question as this thread will no longer be monitored.


Best regards,

Andrew G.

Intel Customer Support Technician


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