Graphics
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Graphics / Driver Update

PBerg5454
Beginner
2,087 Views

Trying to make Runescape run better and I need to update drivers. The auto-update says that it is not able to do it and to go to the HP website and do it there but it just confused me more.. if anyone could help that'd be great and very much appreciated.

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8 Replies
Stefan3D
Honored Contributor II
2,064 Views

Try drivers from this list:

https://downloadcenter.intel.com/product/126788/Intel-UHD-Graphics-605

Select OS and hit "show more" button

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PBerg5454
Beginner
2,058 Views

Any specific ones? I tried the first one and it says that it's not compatible.

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n_scott_pearson
Super User
2,056 Views

If your current driver is old enough, you may have to uninstall this driver and reboot before you will be able to install the latest.

Hope this helps,

...S

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David_G_Intel
Moderator
2,032 Views

Hello PBerg5454


Were you able to check the previous posts?  

Let us know if you still need assistance.   

  

Best regards,  

David G.   

Intel Customer Support Technician 


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PBerg5454
Beginner
2,021 Views
Still having this show up.. It will not go away will it?
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David_G_Intel
Moderator
1,988 Views

Hello PBerg5454


On the report provided, it seems that you're not using the latest Windows 10* version, you can update the Operating system for testing. If you already did a Clean Installation of Intel® Graphics Drivers ( https://www.intel.com/content/www/us/en/support/articles/000057389/graphics.html ) using the drivers from the OEM and our website, the best option is to check also with the games support. This only affects Runescape so it might be a common issue with the game.

  

Best regards,  

David G.   

Intel Customer Support Technician


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Victor_G_Intel
Employee
1,971 Views

Hello PBerg5454,


Were you able to check the previous post?  


Please let me know if you need further assistance.  


Best regards,


Victor G. 

Intel Technical Support Technician


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Victor_G_Intel
Employee
1,949 Views

Hello PBerg5454,


We have not heard back from you.


If you need any additional information, please submit a new question as this thread will no longer be monitored.


Victor G. 

Intel Technical Support Technician


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