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Hello KTrix,
Por favor, seja informado que só posso te atender em inglês. Usei uma ferramenta de tradução online para traduzir esta resposta, portanto, pode haver alguma tradução imprecisa.
Thank you for reaching out to us via community.
To further assist you with your concern and to provide you with the best possible support, could you please provide the following information?
- May I know the exact make and model of your processor?
- What driver version are you trying to install?
To better understand your system's configuration, we kindly request that you download the Intel® System Support Utility for Windows* software. You can find the download link here: Intel® System Support Utility for Windows*
Here's a quick guide on using the Intel SSU:
- Download and launch SSU.exe.
- Check the box for "Everything."
- Click "Scan."
- When the scanning is complete, click "Next."
- Click "Save."
I will wait for your response!
Best regards,
Shane E.
Intel Customer Support Technician
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Hello KTrix,
Did you have a chance to review the previous post? Please feel free to reach out if you have any questions. Thank you.
Thank you and I look forward to your response!
Best regards,
Shane E.
Intel Customer Support Technician
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