Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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Graphics Problem

HASSAN1
Beginner
597 Views

hello everyone. i have a problem with hd 530 on core i7-6700. i have a desktop pc and whenever i install intel driver for hd 530 its get installed without problem but when i see events i see an error like:

Device PCI\VEN_8086&DEV_1912&SUBSYS_06B91028&REV_06\3&11583659&0&10 had a problem starting.

Driver Name: oem63.inf
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Service: igfx
Lower Filters:
Upper Filters:
Problem: 0x0
Problem Status: 0xC00000E5

I ALSO WANT TO UPGRADE My INTEGRATED GPU VRAM BUT IT SI NOT GOING UP FROM 128MB

Help me in this situation please

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DeividA_Intel
Employee
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Hello HASSAN1,  


Thank you for posting on the Intel® communities. I am sorry to know that you are having issues with your  


Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products website helpful to address your request. Thank you for understanding.  


Discontinued Products: https://www.intel.com/content/www/us/en/support/discontinued-products.html 


Please keep in mind that this thread will no longer be monitored by Intel.  


Regards,  

Deivid A.  

Intel Customer Support Technician  


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