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Blank screen after graphics card installation
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Hello Ironhide,
Thank you for posting on the Intel️® communities. We would be more than glad to help you.
Based on the information you shared, it is important to mention that the Intel® Arc™ A-Series Graphics supports 10th gen or newer processors. We would recommend you try using a system platform that is supported by the Intel® Arc™ A-Series Graphics.
However, as per the issue you described, we recommend you try the following:
- Ensure the graphics card is properly seated with the locking latch properly clicked in.
- Ensure the power connectors are properly connected to the power supply and the graphics card.
Best regards
Jean O.
Intel Customer Support Technician
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Sir, Can I pair up my intel core i5 6500 6th gen cpu with this GPU intel arc a380 ?
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Hello Ironhide,
We hope you are doing fine.
Were you able to confirm if the graphics card and power connectors are properly seated?
Let us know if you still need assistance.
Best regards,
Jean O.
Intel Customer Support Technician
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Hello Ironhide,
We hope you are doing fine.
We have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.
Best regards.
Jean O.
Intel Customer Support Technician.
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One post is enough. Stay with the thread you started.
Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]
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Operating System Requirements
- Windows® 10 64-bit 20H2 or newer
- Windows 11* 64-bit
- Confirm the Operating System is using the GPT partition type:
- For Windows 11, this mode is configured by default.
- For Windows 10, the partition type can be converted if installed with an MBR partition type.
- Refer to the Microsoft Tool & Guide for more information.
- Confirm the Operating System is using the GPT partition type:
- Ubuntu* 22.04
Motherboard Requirements
- Full-size PCI Express 3.0 (or newer) x16 slot
- Resizable (Re-Size) BAR
Steps to Enable Resizable BAR:
- Enter the system’s BIOS/UEFI firmware configuration menu.
- Access Windows Settings. Click the Windows start menu and select Settings on the left panel. You may also use the Windows + I keyboard shortcut.
- For Windows 10: Select Update & Security.
- Select Recovery.
- Click Advanced startup.
- Select Restart now under Advanced Startup.
- Select Troubleshoot. In this window, select Advanced options, then UEFI Firmware Settings. The system will now enter the BIOS menu.
- Compatibility Support Module (CSM) or Legacy Mode must be disabled, and UEFI boot mode must be Enabled.
- Ensure the following settings are set to Enabled (or Auto if the Enabled option is not present):
- Above 4G Decoding
- Re-Size BAR Support
- Use the Intel® Driver and Support Assistant (Intel DSA) to confirm that Resizable BAR is enabled on your system.
The Resizable BAR option may be described as Re-Size BAR, Smart Access Memory, or Clever Access Memory. Contact the system manufacturer for specific details.
Use your system’s latest motherboard firmware supporting Resizable BAR.
Refer to your system manufacturer's support page for further details.
Download GPUZ
And you can se "Resizable (Re-Size) BAR" in Advanced, PCIe Resizable BAR.
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