Community
cancel
Showing results for 
Search instead for 
Did you mean: 
LMcCo2
Beginner
486 Views

Graphics driver Win10 64 26.20.100.6709 for NUCI3BEH impossible to use - this installation package is not supported by this processor type. Что делать? Так же пробовал более ранние версии и с помощью "Intel® Driver & Support Assistant"

 
0 Kudos
8 Replies
AlHill
Super User
102 Views

What version and build of Windows 10 are you running?

 

Doc

 

LMcCo2
Beginner
102 Views

Hi,

I use the Win10 64bit Pro build 1703. It is "clean installation" on new device.

 

n_scott_pearson
Super User Retired Employee
102 Views

Yea, this driver installs and runs fine on my BE NUC. I am running Windows 10 Pro Update 1809. It is best to be running Update 1809 if you want to use DCH drivers.

...S

LMcCo2
Beginner
102 Views

Hi,

The error message refer to CPU Type & Version of driver package. It is a little strange to look for problems in the OS build. Or the manufacturer of OS says "it is not bug it's feature"?

 

LeonWaksman
Super User
102 Views

Hi @LMcCo2​ 

  1. What is your model? NUCi3BEH is not a complete number. I suppose that your is NUC8i3BEH. If I'm right, the CPU is supported by the DCH drivers.
  2. However, your Windows 10 version 1703 is old (release in Apr. 2017). The version 1703 is not supported by DCG Graphic Driver. See the "Operating System Support" in the Release Notes https://downloadmirror.intel.com/28731/eng/ReleaseNotes_DCH_iGCC_26.20.100.6709.pdf .
  3. Today the latest release version for Windows 10 is version 1809. In end of May, Microsoft is boeing to release version 1903. So, if you want correctly working Operating System, please take very good advice given by Scott and Al and update your system.

 

Leon

 

LMcCo2
Beginner
102 Views

Hi,

Thank you for response and help.

You are right : my device is NUC8I3BEH (I made a typo) with CPU model i3 8109U. I will try to update the OS.

Regards.

LeonWaksman
Super User
102 Views

  1. The easiest way to update your Windows is with Microsoft Media Creation Tool, you can download here: https://go.microsoft.com/fwlink/?LinkId=691209
  2. Run this tool, accept the terms , select Upgrade this PC now and click on Next. Your system will be updated without losing any data.

 

Leon

 

n_scott_pearson
Super User Retired Employee
102 Views

The unfortunate - and yes, confusing - thing is that Intel's installer seems to use this error message as a catch-all for a variety of issues.

...S

Reply