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22735 Discussions

Graphics driver update fails

Int7
Beginner
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1. Intel® Driver & Support Assistant says a driver update is available.

2. I install (fresh install) the driver successfully and reboot.

3. Later, Intel Driver and Support Assistant says the exact same update is available.

4. I investigate and discover the old driver was never updated. This is shown both in Windows and with Intel® Driver & Support Assistant scan.

5. This happens over and over. The driver never gets updated even though Intel says it was updated.

 

- Details -

 

Old driver:  Intel UHD Graphics 630, version 27.20.100.8935

Driver update:  Intel UHD Graphics 630, version 31.0.101.2114

System:

Edition Windows 11 Pro
Version 22H2
Installed on ‎10/‎7/‎2022
OS build 22621.819
Experience Windows Feature Experience Pack 1000.22636.1000.0

Device Manager says this (which may or may not be relevant):

Device SWD\DRIVERENUM\CUI&4&845e2c1&0 had a problem starting.
Driver Name: oem78.inf
Class Guid: {5c4c3332-344d-483c-8739-259e934c9cc8}
Service:
Lower Filters:
Upper Filters:
Problem: 0x0
Problem Status: 0xC00000E5

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