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Hello,
an XP system with SP3, CPU G2010 embeded graphics(type is HD 2500), already have installed the current latest graphics driver: 6.14.10.5437
when running software related to DirectX(e.g some games or PassMark test software), the system went into low resolution(640x458) and prompt msg: igxprd32 stop working....
can you help how to fix?
Thanks!
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I paste the graphics report here.
any help would be appreciated!
//------------------------------------------------------------------------------------------------------------
Intel(R) HD Graphics
Report Date: 4/7/2013
Report Time[hh:mm:ss]: 14:57:30
Driver Version: 6.14.10.5437
Operating System: Windows XP Professional Service Pack 3(5.1.2600)
Default Language: Chinese (People's Republic of China)
DirectX* Version: 9.0
Physical Memory: 3490 MB
Minimum Graphics Memory: 63 MB
Maximum Graphics Memory: 256 MB
Graphics Memory in Use: 52 MB
Processor: x86 Family 6 Model 58 Stepping 9
Processor Speed: 2793 MHz
Vendor ID: 8086
Device ID: 0152
Device Revision: 09
* Processor Graphics Information *
Processor Graphics in Use: Intel(R) HD Graphics
Video BIOS: 2126.0
Current Graphics Mode: 1440 by 900
* Devices Connected to the Graphics Accelerator *
Active Monitors: 1
* Monitor *
Monitor Name: 即插即用监视器
Display Type: Analog
Gamma Value: 2.2
DDC2 Protocol: Supported
Maximum Image Size:
Horizontal: 16.14 inches
Vertical: 10.24 inches
Monitor Supported Modes:
640 by 480 (75 Hz)
640 by 480 (60 Hz)
800 by 600 (75 Hz)
800 by 600 (60 Hz)
832 by 624 (75 Hz)
1024 by 768 (75 Hz)
1024 by 768 (60 Hz)
1152 by 864 (75 Hz)
1152 by 870 (75 Hz)
1280 by 1024 (75 Hz)
1280 by 1024 (60 Hz)
1440 by 900 (60 Hz)
1440 by 900 (75 Hz)
Display Power Management Support:
Standby Mode: Supported
Suspend Mode: Supported
Active Off Mode: Supported
Raw EDID:
00 FF FF FF FF FF FF 00 1E 6D EE 4B 27 14 00 00
02 15 01 03 08 29 1A 78 EA 65 95 A2 58 54 9D 28
0F 50 54 25 6B 80 95 0F 81 80 71 4F 01 01 01 01
01 01 01 01 01 01 9A 29 A0 D0 51 84 22 30 50 98
36 00 98 FF 10 00 00 1C 00 00 00 FD 00 38 4B 1E
53 0E 00 0A 20 20 20 20 20 20 00 00 00 FC 00 45
31 39 30 38 0A 20 20 20 20 20 20 20 00 00 00 FF
00 31 30 32 54 50 47 53 30 35 31 35 39 0A 00 21
* Other names and brands are the property of their respective owners. *
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At last, I changed the Maximum Graphics Memory to 1024M in BIOS,
and now, the problem fixed!
Cheers!

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