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HD 530 / i7-6700K: 4k60p won't work at HDMI 2.0 on Windows

PNaum
New User
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Description

Provide a detailed description of the issue

I am not able to get my dual Monitor Setup to work properly.

 

The 1st Monitor is plugged into the DP1.2

The 2nd Monitor is plugged into the HDMI 2.0.

DP 1.2 is operating fine 4k60p

HDMI 2.0 is only working until 4k30p, everything above 30p will not be displayed at the 2nd LG Monitor.

I've used the following Drivers:

Windows OEM Intel Driver: No Success

Newest Intel HD Driver: No Success

Newest Gigabyte Intel HD Drive: No Success

The Megachips HDMI Firmware is up to date @ Version v1.42

HDMI UHD Deepcolor is activated on the HDMI LG Monitor, otherwise the Intel Drive won't Show 4k60p

I've testet also on a Ubuntu 15.10 Live Disk.

Both Monitors are working at 4k60p!

Does it fail every single time, or only sometimes?

 

If you can offer a % rate please do.

Everytime

Hardware (HW)

Brand and Model of the system.

It's selfmade build

Hybrid or switchable graphics system?

 

ie Does it have AMD or NV graphics too?

Only Intel HD 530 @ i7-6700K

Make and model of any Displays that are used to see the issue (see note2 below). 

LFP = Local Flat Panel (Laptop panel)

 

EFP = External Flat Panel (Monitor you plug in)

2x LG 27MU67-B

How much memory [RAM] in the system (see note2 below).

64GB DDR4

Provide any other hardware needed to replicate the issue.

 

ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc

Mainboard: Gigabyte GA-Z170X-GAMING 7 EU

 

DP: Monitor included LG Cable

HDMI: Monitor included LG Cable

<p...
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kken2
Beginner
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not to hijack this thread, but there are several newer hardware configurations that intel drivers are not compatible with.

For example, I know of several usb-c hdmi adapters that don't play nice with intel's drivers, resulting in flickering or black outs.

But Linux Mint 17.3 is stable.

In using a usb-c hdmi 2.0 adapter, I had to plug in the native hdmi cable first before using the hdmi 2.0 adapter, otherwise it wouldn't work.

go figure

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DJoli
Beginner
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I have the same problem. I opened a thread ten months ago:

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idata
Employee
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Hello David_fr:

 

 

Let me apologize for all the inconvenience.

 

 

We will start working on your thread as soon as possible, an agent will be assign to it to further assist you.

 

 

Once again, let me apologize for that.

 

 

Regards

 

 

Alberto

 

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