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Burgess__Jason
Beginner
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HD Graphics 4600 igdumdim32.dll divide by zero error

Similar to here: https://software.intel.com/en-us/forums/graphics-driver-bug-reporting/topic/559893

Attempts to play any video file (avi, mpg, mp4, etc) crash either PCDJ karaoki or Compuhost.  Error log from Compuhost posted below.

PLEASE NOTE: I HAVE ALREADY ATTEMPTED INSTALLATION OF ALL VARIOUS AVAILABLE CODEC PACKS INCLUDING K-LITE, CCCP, AND KARAOKI CODEC PACK.  PLEASE ASSUME IT IS NOT NECESSARY TO SUGGEST ATTEMPTING OR RESTARTING MY COMPUTER TO FINISH INSTALLATION.

Thank you very much for your help!

Log below:

 

This program has performed an illegal operation and will now end.
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Program : C:\Program Files (x86)\CompuHost\compuhost.exe
Version : 3.56.3.0
At : 18:03:31 on 2018/04/08
Workstation: : BACCHU5
User Name: : Jason
Reported error : EXCEPTION_INT_DIVIDE_BY_ZERO
 : Flags=00000000 Except2=00000000
Windows : Win 8.1 - 6.3.9600
Clarion : 0.9
Thread : 2 Field : 488 Event : 1 Keycode : 1
Error at address : 63AA99F0h  no debug info, Module=C:\Windows\system32\igdumdim32.dll 10.18.14.4889
Stack Trace
[01] 6E8346A8h no debug info, Module=C:\Windows\SYSTEM32\nvumdshim.dll 23.21.13.9135
[02] 675C7A42h no debug info, Module=C:\Windows\SYSTEM32\DDRAW.dll 6.3.9600.16384 (winblue_rtm.130821-1623)
[03] 675E3CE8h no debug info, Module=C:\Windows\SYSTEM32\DDRAW.dll 6.3.9600.16384 (winblue_rtm.130821-1623)
[04] 6549ACFCh no debug info, Module=C:\Windows\SYSTEM32\QUARTZ.dll 6.6.9600.16384 (winblue_rtm.130821-1623)
[05] 65497D2Bh no debug info, Module=C:\Windows\SYSTEM32\QUARTZ.dll 6.6.9600.16384 (winblue_rtm.130821-1623)
[06] 6549F9F3h no debug info, Module=C:\Windows\SYSTEM32\QUARTZ.dll 6.6.9600.16384 (winblue_rtm.130821-1623)
[07] 65485269h no debug info, Module=C:\Windows\SYSTEM32\QUARTZ.dll 6.6.9600.16384 (winblue_rtm.130821-1623)
[08] 6548BED8h no debug info, Module=C:\Windows\SYSTEM32\QUARTZ.dll 6.6.9600.16384 (winblue_rtm.130821-1623)
[09] 6547498Eh no debug info, Module=C:\Windows\SYSTEM32\QUARTZ.dll 6.6.9600.16384 (winblue_rtm.130821-1623)
[10] 653F4E6Fh no debug info, Module=C:\Windows\SYSTEM32\QUARTZ.dll 6.6.9600.16384 (winblue_rtm.130821-1623)
[11] 65474819h no debug info, Module=C:\Windows\SYSTEM32\QUARTZ.dll 6.6.9600.16384 (winblue_rtm.130821-1623)
[12] 65401482h no debug info, Module=C:\Windows\SYSTEM32\QUARTZ.dll 6.6.9600.16384 (winblue_rtm.130821-1623)
[13] 6540142Fh no debug info, Module=C:\Windows\SYSTEM32\QUARTZ.dll 6.6.9600.16384 (winblue_rtm.130821-1623)
[14] 654744E0h no debug info, Module=C:\Windows\SYSTEM32\QUARTZ.dll 6.6.9600.16384 (winblue_rtm.130821-1623)
[15] 653F5F04h no debug info, Module=C:\Windows\SYSTEM32\QUARTZ.dll 6.6.9600.16384 (winblue_rtm.130821-1623)
[16] 653F6809h no debug info, Module=C:\Windows\SYSTEM32\QUARTZ.dll 6.6.9600.16384 (winblue_rtm.130821-1623)
[17] 653F737Dh no debug info, Module=C:\Windows\SYSTEM32\QUARTZ.dll 6.6.9600.16384 (winblue_rtm.130821-1623)
[18] 653F841Dh no debug info, Module=C:\Windows\SYSTEM32\QUARTZ.dll 6.6.9600.16384 (winblue_rtm.130821-1623)
[19] 653FED8Fh no debug info, Module=C:\Windows\SYSTEM32\QUARTZ.dll 6.6.9600.16384 (winblue_rtm.130821-1623)
[20] 65447DEAh no debug info, Module=C:\Windows\SYSTEM32\QUARTZ.dll 6.6.9600.16384 (winblue_rtm.130821-1623)
[21] 654478BFh no debug info, Module=C:\Windows\SYSTEM32\QUARTZ.dll 6.6.9600.16384 (winblue_rtm.130821-1623)
[22] 65447ACCh no debug info, Module=C:\Windows\SYSTEM32\QUARTZ.dll 6.6.9600.16384 (winblue_rtm.130821-1623)
[23] 65447FD6h no debug info, Module=C:\Windows\SYSTEM32\QUARTZ.dll 6.6.9600.16384 (winblue_rtm.130821-1623)
??? 00380031h Line ?=15 no proc Src="Library State"  Module=C:\Program Files (x86)\CompuHost\keybd.dll
??? 00370039h Line=2024 Proc=INSTALLHOOK@F Src=dll32.clw Module=C:\Program Files (x86)\CompuHost\keybd.dll
[24] 65448184h no debug info, Module=C:\Windows\SYSTEM32\QUARTZ.dll 6.6.9600.16384 (winblue_rtm.130821-1623)
[25] 65447E3Fh no debug info, Module=C:\Windows\SYSTEM32\QUARTZ.dll 6.6.9600.16384 (winblue_rtm.130821-1623)
[26] 654478BFh no debug info, Module=C:\Windows\SYSTEM32\QUARTZ.dll 6.6.9600.16384 (winblue_rtm.130821-1623)
[27] 65447ACCh no debug info, Module=C:\Windows\SYSTEM32\QUARTZ.dll 6.6.9600.16384 (winblue_rtm.130821-1623)
[28] 65447FD6h no debug info, Module=C:\Windows\SYSTEM32\QUARTZ.dll 6.6.9600.16384 (winblue_rtm.130821-1623)
??? 00370037h Line=2024 Proc=INSTALLHOOK@F Src=dll32.clw Module=C:\Program Files (x86)\CompuHost\keybd.dll
[29] 65448184h no debug info, Module=C:\Windows\SYSTEM32\QUARTZ.dll 6.6.9600.16384 (winblue_rtm.130821-1623)
[30] 65447E3Fh no debug info, Module=C:\Windows\SYSTEM32\QUARTZ.dll 6.6.9600.16384 (winblue_rtm.130821-1623)
Stack Trace stopped, too many levels
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