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HD Graphics 520 couldn't support "Horizon 3", Xbox game play anywhere? From "Horizon 3" HW requirement, it needs 2G graphic memory, doesn't HD 520 have that capacity?

明林2
Beginner
1,818 Views

I got DELL XPS 13 9350 about a year, which equipped 4K display. Recently just installed "Horizon 3" onto my laptop, but it always crushed & complaint graphics driver doesn't support that game. Is there any way to fix?

Played "ReCore", it works.@

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Stefan3D
Honored Contributor II
567 Views

No solution yet, check out:

idata
Employee
567 Views

Hello Kuanss,

 

I have checked the other thread and correct, there is no fix yet, it is being worked on by the game developer so far.

 

I will be further investigating to look for a possible update.

 

In the meanwhile, would you please provide me with the graphics reports that will help us with the investigation?

Which graphics reports are required?

-Intel SSU, automated report.

 

-"Sticky" to be taken from here: /thread/77761 https://communities.intel.com/thread/77761

 

-Graphics report from the control panel: http://www.intel.com/content/www/us/en/support/graphics-drivers/000005848.html http://www.intel.com/content/www/us/en/support/graphics-drivers/000005848.html

 

Hope I can hear from you, and I will do my best to provide you with an update on that issue being handled by the game developer

Thank you Stefan3D for the thread reference!

Regards,

 

Esteban C
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idata
Employee
567 Views

Hello Kuanss,

I just wanted to double check if you were able to see my last reply related to your inquiry.

Regards,

 

Esteban C
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idata
Employee
567 Views

Hello Kuanss,

Here checking if you still require support for this matter.

Please let me know.

Regards,

 

Esteban C

 

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