I have a Lenovo T450s laptop. I am using a mini D connection to an external LG ultrawide monitor. The highest resolution available via device manager (windows 10) is 1920x1080. When I try a custom resolution setting of 2560x1080, it says there is not enough bandwidth. I was using a Lenovo T440s laptop with the same monitor and cable/adaptor. That laptop has HD4400 and worked just fine. I have looked through other posts and can not find a resolution (pun intended) to the problem.
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Hello dmonty67,
Thank you for posting on the Intel® communities.
So we can better assist you, please provide the following reports (connecting the external monitor):
1. Run the Intel® System Support Utility (Intel® SSU) and attach the report generated:
2. Provide the Report for Intel® Graphics Drivers, follow this link.
3. From the PC to the monitor, how is the connection? Please specify:
Regards,
Sebastian M
Intel Customer Support Technician
Hello dmonty67,
Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.
Regards,
Sebastian M
Intel Customer Support Technician
Hello dmonty67,
We have not heard back from you, so we will close this inquiry. If you need further assistance or if you have additional questions, please create a new thread and we will gladly assist you.
Regards,
Sebastian M
Intel Customer Support Technician
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