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HP Probook 430 - Intel HD 620 - Windows 7 X86

IBurn1
Beginner
1,223 Views

We are purchasing above laptops moving forward. I have read and appreciate that the HD 620 Graphics is only supported under Windows 10 but are there any drivers that will allow it to work with Windows 7 X86 even if not absolultely correct

The company are running W7 X86 and therefore are forced to start moving to W10 X64 by going with these 7th gen Intel processors. That's ok and they do understand but I'd like to at least try to see if I could build one of the above with Windows 7 x86

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1 Solution
idata
Community Manager
185 Views

Hello Ijburnell,

 

 

Thank you for contacting Intel Communities.

 

 

I understand that you want to know if the Intel® HD Graphics 620 would work on Windows 7*, 32 Bit.

 

 

Unfortunately, the graphics drivers for the Kaby Lake processors are only available for Windows® 10, and Microsoft won't support any other configuration.

 

For you to know, as per Intel policies, I am only able to provide information on supported configurations.

 

 

For more information, you can check https://support.microsoft.com/en-us/help/4012982/the-processor-is-not-supported-together-with-the-wi... this article from Microsoft and the following link:

 

 

https://www.intel.com/content/www/us/en/support/graphics-drivers/000005526.html Supported Operating Systems for Intel® Graphics Products

 

 

I hope this information helps.

 

 

Best Regards,

 

Juan V.

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3 Replies
idata
Community Manager
186 Views

Hello Ijburnell,

 

 

Thank you for contacting Intel Communities.

 

 

I understand that you want to know if the Intel® HD Graphics 620 would work on Windows 7*, 32 Bit.

 

 

Unfortunately, the graphics drivers for the Kaby Lake processors are only available for Windows® 10, and Microsoft won't support any other configuration.

 

For you to know, as per Intel policies, I am only able to provide information on supported configurations.

 

 

For more information, you can check https://support.microsoft.com/en-us/help/4012982/the-processor-is-not-supported-together-with-the-wi... this article from Microsoft and the following link:

 

 

https://www.intel.com/content/www/us/en/support/graphics-drivers/000005526.html Supported Operating Systems for Intel® Graphics Products

 

 

I hope this information helps.

 

 

Best Regards,

 

Juan V.

View solution in original post

IBurn1
Beginner
185 Views

Thank you for replying but a couple of things

1. If you read the message I state "I have read and appreciate that the HD 620 Graphics is only supported under Windows 10". My question to the community is simply whether supported or not are there any drivers that would allow a Windows 7 X86 build to work with this model. There are still many companies that are running Windows 7 and Intel are making a mistake not to support this Operating System

2. Please don't close the call without me looking at it - this is only a forum and there are other non intel members who I'd be interested to hear comments from. Thank you

idata
Community Manager
185 Views

Hello Ijburnell,

 

 

I understand your concern about keeping this thread open. Please bear in mind that Intel does not have plans to release graphics drivers for your operating system and to us that would be considered the final word on this matter.

 

 

The thread will remain open to see if any peer has the information you are looking for, hopefully, you will come across with a solution.

 

 

Best Regards,

 

Juan V.
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