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Hardware Acceleration Intel HD4000?

Rklement
Beginner
1,414 Views

Hello everyone, I have a Lenovo laptop that is a bit old but it works for what I do. I recently bought a Gopro and when I want to play the videos with VLC everything crashes... as far as I can see the hardware acceleration is not working. Attached is a screenshot of the driver.

2023-06-03 08_28_46-Device Manager.jpg

I have Windows 10. Any options? Another driver?

 

Thank you 🙂

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Stefan3D
Honored Contributor II
1,394 Views

You can update to 20.19.15.5171

 

Did you try all three options in VLC?

 

Stefan188-20230603-123751.gif

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Rklement
Beginner
1,382 Views

I updated to the version you told me and the problem persists. I also tried in VLC the different options and the problem persists, could it be that this integrated video card does not support hardware acceleration?

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Jean_Intel
Employee
1,344 Views

Hello Rklement,

 

Thank you for posting on the Intel️® communities. 

 

Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, we are glad to see that fellow community members have the knowledge and they jumped in and helped. You may also find the Discontinued Products website, website helpful to address your request.  

 

You can get the specifications and verify this product's discontinuance status at the Intel® Product Specifications website > Product Status > "Discontinued".

 

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.

 

Best regards,

 

Jean O. 

Intel Customer Support Technician


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